Planning a cruise with Oceania Cruise from Cozumel? Whether you’re embarking on a luxurious voyage or welcoming loved ones back from their journey, this page covers everything you need to know about the Oceania Cruise Cozumel Port, including terminal details, contact information, departures, arrivals, and more.
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Detailed About the Oceania Cruise Port in Cozumel
Oceania Cruise operates from Cruise Terminal J at Port Cozumel, which is known for its stunning views. Port Cozumel itself is a major cruise hub, offering easy access and helpful attendants.
| Category | Details |
|---|---|
| Terminal | Terminal J at Port Cozumel |
| Oceania Cruise Cozumel Port Address | Puerta Maya, Cozumel 77600, Mexico |
| Oceania Cruise Cozumel Port Phone Number | PortCozumel Main Line: 52 987-872-9200 Oceania Cruise Customer Service: 1-855-OCEANIA (1-855-623-2642) |
| Cozumel Port Departures (Check-in) | Starts around 11:00 AM (varies by sailing) Early arrival recommended (2-3 hours before departure) |
| Arrivals (Disembarkation) | Typically 7:00 AM – 10:00 AM Luggage pickup & customs clearance available |
Oceania Cruise Cozumel Port Address
Oceania Cruise operates from Terminal J at PortCozumel, one of the busiest and most modern cruise ports in the world.
Puerta Maya, Cozumel 77600, Mexico
The terminal offers a seamless embarkation and disembarkation process, ensuring a stress-free start and end to your cruise vacation.
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Oceania Cruise Cozumel Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- PortCozumel Main Line: 52 987-872-9200
- Oceania Cruise Customer Service: 1-855-OCEANIA (1-855-623-2642)
Oceania Cruise Cozumel Port Departures
If you’re setting sail from Cozumel, here’s what you need to know:
- Check-in Time: Cozumel Port begins around 11:00 AM, but check your cruise documents for exact timing.
- Boarding Process: Have your passport, boarding pass, and any required health forms ready.
- Parking: Secure parking is available at PortCozumel garages, with rates around $22 per day.
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and check-in.
Oceania Cruise Cozumel Arrivals Terminal
Returning passengers will disembark at Terminal J. The process is well-organized, with customs clearance and luggage pickup streamlined for efficiency.
- Disembarkation Times: Cozumel Port Usually between 7:00 AM – 10:00 AM, depending on the ship’s arrival.
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), and Cozumel Port shuttle services are readily available.
How to Contact Oceania Cruise Cozumel Port?
For specific questions about your cruise, you can reach out via:
| Contact | Details |
|---|---|
| Oceania Cruise Headquarters | Cozumel, Florida, United States |
| Oceania Cruise Phone | 00 852 2165 6010 |
| Oceania Cruise Email | flast@oceaniacruises.com |
| Oceania Cruise Official Website | https://www.oceaniacruises.com/ |
Queries Handled by Customer Support of Oceania Cruise Cozumel Port
The Oceania Cruise customer support at the Cozumel Port handles a variety of queries, including:
Booking Modifications at Cozumel Port
You can modify your Oceania Cruise booking at Oceania Cruise Cozumel Port, which vary depending on the type of change and how close you are to your departure date. Here are some common modifications:
- Stateroom Changes
- Passenger Information Updates
- Air & Hotel Adjustments
- Dining & Excursions
- Cancellation & Refunds
Luggage & Boarding Inquiries at Cozumel Terminal
Oceania Cruise has specific policies for luggage handling and boarding procedures at the Port of Cozumel.
Special Assistance Requests at Cozumel Port
Oceania Cruise provides special assistance services for guests who require additional support during their cruise experience. Here’s what they offer:
- Wheelchair Accessibility
- Accessible Staterooms
- Medical Equipment Support
- Dietary Accommodations
- Priority Boarding & Debarkation
- Service Animals
Cozumel Port Parking
The Port of Cozumel, also known as PortCozumel, just across the bridge from downtown Cozumel. Here’s how you can get there and where to park:
| PortCozumel Official Parking | Rate: $25 per day Garages: Located near each cruise terminal Oversized Vehicles: Special rates apply Security: 24/7 surveillance |
| Safe Cruise Parking | Rate: Lower-cost alternative with free shuttle service |
| Cruise Parking Cozumel | Rate: Affordable rates, gated facility |
Facilities at Oceania Cruise Terminal in Cozumel
Terminal J offers a comfortable and efficient experience with:
- Priority check-in for suite guests & loyalty members
- Cozumel Terminal Luggage drop-off & porter services
- Security screening & customs clearance at Cozumel Terminal
- Complimentary Wi-Fi (limited)
- Cozumel Terminal Restrooms & seating areas
Detailed About the Oceania Cruise
Oceania Cruise is a luxury cruise line known for its elegant ships, gourmet dining, and immersive travel experiences. It offers voyages to destinations across the globe, including the Caribbean, Europe, Asia, and South America.
| Category | Details |
|---|---|
| Fleet | Marina, Riviera, Sirena, Nautica, Insignia, Vista (newest) |
| Ship Sizes | 684-1,250 guests (intimate luxury) |
| Destinations | 100+ countries, 400+ ports (Mediterranean, Caribbean, Alaska, Asia, World Cruises) |
| Dining | – 4+ gourmet restaurants per ship – Jacques Pépin culinary program – 24-hour room service |
| Beverages | Complimentary soft drinks, specialty coffees Premium beverage packages available |
| Entertainment | Live music, cabaret shows, casino, enrichment lectures |
| Cabins | – Veranda, Oceanview, Inside, Suites – All with luxury bedding & amenities |
| Pools/Spas | Pool decks, Canyon Ranch Spa, fitness centers |
| Dress Code | Country club casual (no formal nights) |
| Gratuities | $16-$23 per person/day (suite guests higher) |
| Wi-Fi | Basic included, premium upgrades available |
| Loyalty Program | Oceania Club (4 tiers with perks) |
| Booking Policies | – Deposit: 25% of fare – Final payment due 90-120 days pre-cruise |
| Cancellation | 75-15 days pre-cruise: 25%-100% penalty |
| Special Needs | Wheelchair-accessible cabins, dietary accommodations |
| Contact | 1-855-OCEANIA (623-2642) OceaniaCruises.com |
Conclusion
Oceania Cruise’ port at Cruise Terminal J, Port Cozumel offers a well-rated experience with scenic views and a vibrant onboard atmosphere. With positive feedback on its Grand Dining Room and Marina, it’s a solid option for travelers looking for a premium cruise experience. If you’re planning to sail from Cozumel, Oceania Cruise delivers a mix of elegance and adventure.
FAQs on Oceania Cruise Cozumel Port
Where is the Oceania Cruise Terminal in Cozumel located?
What is the Oceania Cruise Cozumel Port phone number?
Oceania Customer Service: 1-855-623-2642 (1-855-OCEANIA)
What time are Oceania Cruise Cozumel Port departures?
Which terminal handles Oceania Cruise Cozumel arrivals?
How do I contact Oceania Cruise about Cozumel Port logistics?
Is there parking at the Oceania Cruise Terminal in Cozumel?
Can I walk from Cozumel Airport to the Oceania Cruise Port?
What hotels are near Oceania Cruise Cozumel Port?
Holiday Inn Port of Cozumel (walkable)
Hyatt Regency Cozumel (10 minutes away)
Does Oceania offer transfers from Cozumel Airport to the port?
Oceania Cruise Other Locations