Planning a cruise from Vienna with Norwegian Cruise Line (NCL)? The Norwegian Cruise Vienna Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Vienna address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Vienna Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Vienna Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 43 1 588 00 (Port of Vienna General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Vienna Port of Vienna, 1020 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Vienna Port Address
The Port of Vienna, also known as Port Vienna, is situated at:
Port of Vienna, 1020
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Norwegian Cruise Vienna Port Phone Number
For Vienna Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Vienna at: 43 1 588 00
Norwegian Cruise Terminal in Vienna
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Vienna. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Vienna Port Departures
- Check-in at Vienna Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Vienna to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Vienna cruise terminal.
Norwegian Cruise Vienna Arrivals Terminal
After disembarking at Port Vienna, passengers exit through Terminal B.
- Vienna cruise terminal customs and baggage claim are conveniently located inside the facility
- Vienna port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Vienna Port
Norwegian Cruise Vienna Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Vienna Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Vienna Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Vienna is located at Terminal B, Port of Vienna state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Vienna Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Vienna should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Vienna Port, call Port Vienna directly at 43 1 588 00.
Facilities at Norwegian Cruise Terminal in Vienna
The Norwegian Cruise Vienna terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Vienna check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Vienna terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Vienna port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Vienna terminal – Wheelchair access, elevators, and dedicated assistance
- Vienna cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Vienna Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Vienna Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Vienna Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Vienna Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Vienna Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Vienna Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Vienna Port
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