Planning a cruise from Townsville QLD with Norwegian Cruise Line (NCL)? The Norwegian Cruise Townsville QLD Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Townsville QLD address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Townsville QLD Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Townsville QLD Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 61 7 4781 1555 (Port of Townsville QLD General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Townsville QLD Port of Townsville, QLD 4810 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Townsville QLD Port Address
The Port of Townsville QLD, also known as Port Townsville QLD, is situated at:
Port of Townsville, QLD 4810
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Norwegian Cruise Townsville QLD Port Phone Number
For Townsville QLD Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Townsville QLD at: 61 7 4781 1555
Norwegian Cruise Terminal in Townsville QLD
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Townsville QLD. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Townsville QLD Port Departures
- Check-in at Townsville QLD Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Townsville QLD to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Townsville QLD cruise terminal.
Norwegian Cruise Townsville QLD Arrivals Terminal
After disembarking at Port Townsville QLD, passengers exit through Terminal B.
- Townsville QLD cruise terminal customs and baggage claim are conveniently located inside the facility
- Townsville QLD port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Townsville QLD Port
Norwegian Cruise Townsville QLD Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Townsville QLD Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Townsville QLD Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Townsville QLD is located at Terminal B, Port of Townsville QLD state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Townsville QLD Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Townsville QLD should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Townsville QLD Port, call Port Townsville QLD directly at 61 7 4781 1555.
Facilities at Norwegian Cruise Terminal in Townsville QLD
The Norwegian Cruise Townsville QLD terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Townsville QLD check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Townsville QLD terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Townsville QLD port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Townsville QLD terminal – Wheelchair access, elevators, and dedicated assistance
- Townsville QLD cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Townsville QLD Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Townsville QLD Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Townsville QLD Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Townsville QLD Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Townsville QLD Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Townsville QLD Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Townsville QLD Port
Where is the Norwegian Cruise Townsville QLD Port located?
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Which terminal does Norwegian use at PortTownsville QLD?
What transportation options serve the Norwegian Cruise Terminal in Townsville QLD?
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Can I park at the Norwegian Cruise Townsville QLD Port?
How do I contact Norwegian Cruise Townsville QLD Port for special requests?
Are there dining options at the Norwegian Cruise Townsville QLD Terminal?
What documents do I need for Norwegian Cruise Townsville QLD Port check-in?
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