Norwegian Cruise Shanghai Port

Call Now

TerminalHelpDesk+1-877-777-6741

Booking, Cancellation, Refund & Date Change

Planning a cruise from Shanghai with Norwegian Cruise Line (NCL)? The Norwegian Cruise Shanghai Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Shanghai address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Norwegian Cruise Shanghai Port, Norwegian Cruise Shanghai Port Address, Norwegian Cruise Terminal in Shanghai

How to Contact Norwegian Cruise Shanghai Port?

For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Shanghai Port at:

Contact MethodDetailsBest For
Phone Number1-866-234-7350 (NCL Main Line)
86 21-6537-5118 (Port of Shanghai General)
Booking inquiries
Terminal questions
Accessibility requests
Port AddressTerminal B, Port Shanghai
Shanghai Port International Cruise Terminal, 200082, China
Directions
Pre-cruise parking
Rideshare drop-off/pickup
Email/Online FormVia NCL’s Contact Page: www.ncl.com/contact-usSpecial requests
Post-cruise feedback
Group bookings
Accessibility1-866-584-9756 (NCL Access Desk)Wheelchair assistance
Priority boarding
Terminal mobility accommodations

Norwegian Cruise Shanghai Port Address

The Port of Shanghai, also known as Port Shanghai, is situated at:

Shanghai Port International Cruise Terminal, 200082, China

View All: Norwegian Cruise Ports

Norwegian Cruise Shanghai Port Phone Number

For Shanghai Port general inquiries, contact Norwegian Cruise Line at:

  • Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
  • For port-specific assistance, you can call Port Shanghai at: 86 21-6537-5118

Norwegian Cruise Terminal in Shanghai

Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Shanghai. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.

Norwegian Cruise Shanghai Port Departures

  • Check-in at Shanghai Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
  • Arrive early at Port Shanghai to complete security screening and boarding procedures smoothly.
  • Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Shanghai cruise terminal.

Norwegian Cruise Shanghai Arrivals Terminal

After disembarking at Port Shanghai, passengers exit through Terminal B.

  • Shanghai cruise terminal customs and baggage claim are conveniently located inside the facility
  • Shanghai port transportation options including taxis, rideshares, and shuttles await just outside the terminal

Queries Handled by Norwegian Cruise Shanghai Port

Norwegian Cruise Shanghai Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:

Booking & Reservations

Planning your getaway from the Norwegian Cruise Shanghai Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Shanghai Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.

Terminal Information

The Norwegian Cruise Terminal in Shanghai is located at Terminal B, Port of Shanghai state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.

Luggage Policies

Before heading to the Norwegian Cruise Shanghai Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.

Special Assistance Requests

Travelers requiring special assistance at the Norwegian Cruise Terminal in Shanghai should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Shanghai Port, call Port Shanghai directly at 86 21-6537-5118.

Facilities at Norwegian Cruise Terminal in Shanghai

The Norwegian Cruise Shanghai terminal offers several amenities to enhance your pre-cruise experience:

  • Efficient Shanghai check-in counters – Speedy boarding process to get your vacation started faster
  • Comfortable Shanghai terminal seating – Spacious waiting areas with ample seating
  • Restrooms & baby-changing stations – Clean, convenient facilities for families
  • Shanghai port snack & beverage options – Grab-and-go drinks and light bites before boarding
  • Accessibility services in Shanghai terminal – Wheelchair access, elevators, and dedicated assistance
  • Shanghai cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Shanghai Port

Here is a contact details for Norwegian Cruise Port:

Query TypeContact MethodDetails
Shanghai Port General Customer SupportPhone800-327-7030
Booking & ReservationsWebsiteNorwegian Cruise Official Site
Shanghai Port Lost & FoundEmaillostandfound@ncl.com
Port Services & AccessibilityPhone305-347-4800 (Port Shanghai Assistance)
Luggage & Baggage HandlingContact at TerminalAvailable at Terminal B & Terminal C
Shanghai Port Departure & Arrival InquiriesLive ChatAvailable on Norwegian Cruise website
Final Thoughts

The Norwegian Cruise Shanghai Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.

FAQs on Norwegian Cruise Shanghai Port
Where is the Norwegian Cruise Shanghai Port located?
Shanghai Port International Cruise Terminal, 200082, China
What is the Norwegian Cruise Shanghai Port phone number?
For general inquiries, call Norwegian Cruise Line at 1-866-234-7350 or Port Shanghai at 86 21-6537-5118.
How early should I arrive for Norwegian Cruise Shanghai Port departures?
Arrive 2–3 hours before departure to complete check-in and security at the Shanghai cruise terminal.
Which terminal does Norwegian use at PortShanghai?
Norwegian ships primarily dock at Terminal B, but always verify your sailing’s terminal on your e-ticket.
What transportation options serve the Norwegian Cruise Terminal in Shanghai?
Taxis, rideshares (Uber/Lyft), shuttles, and the Shanghai-Dade Metromover are available outside Terminal B.
Where do Norwegian Cruise Shanghai arrivals disembark?
Passengers exit through Terminal B, where customs, baggage claim, and ground transportation are located.
Can I park at the Norwegian Cruise Shanghai Port?
Yes! PortShanghai parking offers short-term/long-term options near Terminal B (book in advance for discounts).
How do I contact Norwegian Cruise Shanghai Port for special requests?
Call NCL’s Access Desk at 1-866-584-9756 for accessibility needs or use their online contact form.
Are there dining options at the Norwegian Cruise Shanghai Terminal?
Yes, Terminal B has snack bars and beverage stations, but more options are available onboard.
What documents do I need for Norwegian Cruise Shanghai Port check-in?
Bring your passport, boarding pass, and any required visas. Check NCL’s website for updated requirements.

Norwegian Cruise Other Locations

Leave a Reply

Your email address will not be published. Required fields are marked *