Planning a cruise from Senggigi with Norwegian Cruise Line (NCL)? The Norwegian Cruise Senggigi Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Senggigi address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Senggigi Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Senggigi Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 62 370 693133 (Port of Senggigi General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Senggigi Senggigi Harbor, Lombok | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Senggigi Port Address
The Port of Senggigi, also known as Port Senggigi, is situated at:
Senggigi Harbor, Lombok
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Norwegian Cruise Senggigi Port Phone Number
For Senggigi Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Senggigi at: 62 370 693133
Norwegian Cruise Terminal in Senggigi
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Senggigi. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Senggigi Port Departures
- Check-in at Senggigi Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Senggigi to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Senggigi cruise terminal.
Norwegian Cruise Senggigi Arrivals Terminal
After disembarking at Port Senggigi, passengers exit through Terminal B.
- Senggigi cruise terminal customs and baggage claim are conveniently located inside the facility
- Senggigi port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Senggigi Port
Norwegian Cruise Senggigi Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Senggigi Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Senggigi Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Senggigi is located at Terminal B, Port of Senggigi state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Senggigi Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Senggigi should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Senggigi Port, call Port Senggigi directly at 62 370 693133.
Facilities at Norwegian Cruise Terminal in Senggigi
The Norwegian Cruise Senggigi terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Senggigi check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Senggigi terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Senggigi port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Senggigi terminal – Wheelchair access, elevators, and dedicated assistance
- Senggigi cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Senggigi Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Senggigi Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Senggigi Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Senggigi Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Senggigi Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Senggigi Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Senggigi Port
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