Planning a cruise from Scarborough with Norwegian Cruise Line (NCL)? The Norwegian Cruise Scarborough Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Scarborough address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Scarborough Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Scarborough Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 44 1723 373 333 (Port of Scarborough General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Scarborough Scarborough Harbour, YO11 1PD | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Scarborough Port Address
The Port of Scarborough, also known as Port Scarborough, is situated at:
Scarborough Harbour, YO11 1PD
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Norwegian Cruise Scarborough Port Phone Number
For Scarborough Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Scarborough at: 44 1723 373 333
Norwegian Cruise Terminal in Scarborough
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Scarborough. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Scarborough Port Departures
- Check-in at Scarborough Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Scarborough to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Scarborough cruise terminal.
Norwegian Cruise Scarborough Arrivals Terminal
After disembarking at Port Scarborough, passengers exit through Terminal B.
- Scarborough cruise terminal customs and baggage claim are conveniently located inside the facility
- Scarborough port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Scarborough Port
Norwegian Cruise Scarborough Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Scarborough Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Scarborough Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Scarborough is located at Terminal B, Port of Scarborough state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Scarborough Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Scarborough should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Scarborough Port, call Port Scarborough directly at 44 1723 373 333.
Facilities at Norwegian Cruise Terminal in Scarborough
The Norwegian Cruise Scarborough terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Scarborough check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Scarborough terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Scarborough port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Scarborough terminal – Wheelchair access, elevators, and dedicated assistance
- Scarborough cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Scarborough Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Scarborough Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Scarborough Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Scarborough Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Scarborough Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Scarborough Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Scarborough Port
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