Planning a cruise from Sault Ste Marie with Norwegian Cruise Line (NCL)? The Norwegian Cruise Sault Ste Marie Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Sault Ste Marie address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Sault Ste Marie Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Sault Ste Marie Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 1 906 632 3366 (Port of Sault Ste Marie General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Sault Ste Marie 326 E Portage Ave, Sault Ste. Marie, MI 49783, USA | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Sault Ste Marie Port Address
The Port of Sault Ste Marie, also known as Port Sault Ste Marie, is situated at:
326 E Portage Ave, Sault Ste. Marie, MI 49783, USA
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Norwegian Cruise Sault Ste Marie Port Phone Number
For Sault Ste Marie Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Sault Ste Marie at: 1 906 632 3366
Norwegian Cruise Terminal in Sault Ste Marie
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Sault Ste Marie. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Sault Ste Marie Port Departures
- Check-in at Sault Ste Marie Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Sault Ste Marie to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Sault Ste Marie cruise terminal.
Norwegian Cruise Sault Ste Marie Arrivals Terminal
After disembarking at Port Sault Ste Marie, passengers exit through Terminal B.
- Sault Ste Marie cruise terminal customs and baggage claim are conveniently located inside the facility
- Sault Ste Marie port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Sault Ste Marie Port
Norwegian Cruise Sault Ste Marie Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Sault Ste Marie Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Sault Ste Marie Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Sault Ste Marie is located at Terminal B, Port of Sault Ste Marie state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Sault Ste Marie Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Sault Ste Marie should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Sault Ste Marie Port, call Port Sault Ste Marie directly at 1 906 632 3366.
Facilities at Norwegian Cruise Terminal in Sault Ste Marie
The Norwegian Cruise Sault Ste Marie terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Sault Ste Marie check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Sault Ste Marie terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Sault Ste Marie port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Sault Ste Marie terminal – Wheelchair access, elevators, and dedicated assistance
- Sault Ste Marie cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Sault Ste Marie Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Sault Ste Marie Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Sault Ste Marie Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Sault Ste Marie Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Sault Ste Marie Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Sault Ste Marie Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Sault Ste Marie Port
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Which terminal does Norwegian use at PortSault Ste Marie?
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Are there dining options at the Norwegian Cruise Sault Ste Marie Terminal?
What documents do I need for Norwegian Cruise Sault Ste Marie Port check-in?
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