Planning a cruise from Santo Tomas de Castilla with Norwegian Cruise Line (NCL)? The Norwegian Cruise Santo Tomas de Castilla Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Santo Tomas de Castilla address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Santo Tomas de Castilla Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Santo Tomas de Castilla Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 502 7948 0000 (Port of Santo Tomas de Castilla General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Santo Tomas de Castilla Puerto Santo Tomás de Castilla | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Santo Tomas de Castilla Port Address
The Port of Santo Tomas de Castilla, also known as Port Santo Tomas de Castilla, is situated at:
Puerto Santo Tomás de Castilla
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Norwegian Cruise Santo Tomas de Castilla Port Phone Number
For Santo Tomas de Castilla Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Santo Tomas de Castilla at: 502 7948 0000
Norwegian Cruise Terminal in Santo Tomas de Castilla
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Santo Tomas de Castilla. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Santo Tomas de Castilla Port Departures
- Check-in at Santo Tomas de Castilla Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Santo Tomas de Castilla to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Santo Tomas de Castilla cruise terminal.
Norwegian Cruise Santo Tomas de Castilla Arrivals Terminal
After disembarking at Port Santo Tomas de Castilla, passengers exit through Terminal B.
- Santo Tomas de Castilla cruise terminal customs and baggage claim are conveniently located inside the facility
- Santo Tomas de Castilla port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Santo Tomas de Castilla Port
Norwegian Cruise Santo Tomas de Castilla Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Santo Tomas de Castilla Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Santo Tomas de Castilla Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Santo Tomas de Castilla is located at Terminal B, Port of Santo Tomas de Castilla state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Santo Tomas de Castilla Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Santo Tomas de Castilla should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Santo Tomas de Castilla Port, call Port Santo Tomas de Castilla directly at 502 7948 0000.
Facilities at Norwegian Cruise Terminal in Santo Tomas de Castilla
The Norwegian Cruise Santo Tomas de Castilla terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Santo Tomas de Castilla check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Santo Tomas de Castilla terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Santo Tomas de Castilla port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Santo Tomas de Castilla terminal – Wheelchair access, elevators, and dedicated assistance
- Santo Tomas de Castilla cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Santo Tomas de Castilla Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Santo Tomas de Castilla Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Santo Tomas de Castilla Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Santo Tomas de Castilla Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Santo Tomas de Castilla Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Santo Tomas de Castilla Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Santo Tomas de Castilla Port
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Are there dining options at the Norwegian Cruise Santo Tomas de Castilla Terminal?
What documents do I need for Norwegian Cruise Santo Tomas de Castilla Port check-in?
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