Planning a cruise from Santa Cruz de Tenerife with Norwegian Cruise Line (NCL)? The Norwegian Cruise Santa Cruz de Tenerife Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Santa Cruz de Tenerife address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Santa Cruz de Tenerife Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Santa Cruz de Tenerife Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 34 922 605 700 (Port of Santa Cruz de Tenerife General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Santa Cruz de Tenerife Av. de Anaga, 38001 Santa Cruz de Tenerife, Spain | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Santa Cruz de Tenerife Port Address
The Port of Santa Cruz de Tenerife, also known as Port Santa Cruz de Tenerife, is situated at:
Av. de Anaga, 38001 Santa Cruz de Tenerife, Spain
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Norwegian Cruise Santa Cruz de Tenerife Port Phone Number
For Santa Cruz de Tenerife Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Santa Cruz de Tenerife at: 34 922 605 700
Norwegian Cruise Terminal in Santa Cruz de Tenerife
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Santa Cruz de Tenerife. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Santa Cruz de Tenerife Port Departures
- Check-in at Santa Cruz de Tenerife Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Santa Cruz de Tenerife to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Santa Cruz de Tenerife cruise terminal.
Norwegian Cruise Santa Cruz de Tenerife Arrivals Terminal
After disembarking at Port Santa Cruz de Tenerife, passengers exit through Terminal B.
- Santa Cruz de Tenerife cruise terminal customs and baggage claim are conveniently located inside the facility
- Santa Cruz de Tenerife port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Santa Cruz de Tenerife Port
Norwegian Cruise Santa Cruz de Tenerife Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Santa Cruz de Tenerife Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Santa Cruz de Tenerife Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Santa Cruz de Tenerife is located at Terminal B, Port of Santa Cruz de Tenerife state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Santa Cruz de Tenerife Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Santa Cruz de Tenerife should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Santa Cruz de Tenerife Port, call Port Santa Cruz de Tenerife directly at 34 922 605 700.
Facilities at Norwegian Cruise Terminal in Santa Cruz de Tenerife
The Norwegian Cruise Santa Cruz de Tenerife terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Santa Cruz de Tenerife check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Santa Cruz de Tenerife terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Santa Cruz de Tenerife port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Santa Cruz de Tenerife terminal – Wheelchair access, elevators, and dedicated assistance
- Santa Cruz de Tenerife cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Santa Cruz de Tenerife Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Santa Cruz de Tenerife Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Santa Cruz de Tenerife Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Santa Cruz de Tenerife Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Santa Cruz de Tenerife Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Santa Cruz de Tenerife Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Santa Cruz de Tenerife Port
Where is the Norwegian Cruise Santa Cruz de Tenerife Port located?
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Which terminal does Norwegian use at PortSanta Cruz de Tenerife?
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Can I park at the Norwegian Cruise Santa Cruz de Tenerife Port?
How do I contact Norwegian Cruise Santa Cruz de Tenerife Port for special requests?
Are there dining options at the Norwegian Cruise Santa Cruz de Tenerife Terminal?
What documents do I need for Norwegian Cruise Santa Cruz de Tenerife Port check-in?
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