Planning a cruise from Santa Cruz de la Palma with Norwegian Cruise Line (NCL)? The Norwegian Cruise Santa Cruz de la Palma Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Santa Cruz de la Palma address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Santa Cruz de la Palma Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Santa Cruz de la Palma Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 34 922-41-41-50 (Port of Santa Cruz de la Palma General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Santa Cruz de la Palma Port of Santa Cruz de La Palma, 38700, Spain | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Santa Cruz de la Palma Port Address
The Port of Santa Cruz de la Palma, also known as Port Santa Cruz de la Palma, is situated at:
Port of Santa Cruz de La Palma, 38700, Spain
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Norwegian Cruise Santa Cruz de la Palma Port Phone Number
For Santa Cruz de la Palma Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Santa Cruz de la Palma at: 34 922-41-41-50
Norwegian Cruise Terminal in Santa Cruz de la Palma
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Santa Cruz de la Palma. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Santa Cruz de la Palma Port Departures
- Check-in at Santa Cruz de la Palma Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Santa Cruz de la Palma to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Santa Cruz de la Palma cruise terminal.
Norwegian Cruise Santa Cruz de la Palma Arrivals Terminal
After disembarking at Port Santa Cruz de la Palma, passengers exit through Terminal B.
- Santa Cruz de la Palma cruise terminal customs and baggage claim are conveniently located inside the facility
- Santa Cruz de la Palma port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Santa Cruz de la Palma Port
Norwegian Cruise Santa Cruz de la Palma Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Santa Cruz de la Palma Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Santa Cruz de la Palma Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Santa Cruz de la Palma is located at Terminal B, Port of Santa Cruz de la Palma state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Santa Cruz de la Palma Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Santa Cruz de la Palma should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Santa Cruz de la Palma Port, call Port Santa Cruz de la Palma directly at 34 922-41-41-50.
Facilities at Norwegian Cruise Terminal in Santa Cruz de la Palma
The Norwegian Cruise Santa Cruz de la Palma terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Santa Cruz de la Palma check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Santa Cruz de la Palma terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Santa Cruz de la Palma port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Santa Cruz de la Palma terminal – Wheelchair access, elevators, and dedicated assistance
- Santa Cruz de la Palma cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Santa Cruz de la Palma Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Santa Cruz de la Palma Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Santa Cruz de la Palma Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Santa Cruz de la Palma Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Santa Cruz de la Palma Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Santa Cruz de la Palma Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Santa Cruz de la Palma Port
Where is the Norwegian Cruise Santa Cruz de la Palma Port located?
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Which terminal does Norwegian use at PortSanta Cruz de la Palma?
What transportation options serve the Norwegian Cruise Terminal in Santa Cruz de la Palma?
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Can I park at the Norwegian Cruise Santa Cruz de la Palma Port?
How do I contact Norwegian Cruise Santa Cruz de la Palma Port for special requests?
Are there dining options at the Norwegian Cruise Santa Cruz de la Palma Terminal?
What documents do I need for Norwegian Cruise Santa Cruz de la Palma Port check-in?
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