Norwegian Cruise San Juan Port

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Planning a cruise from San Juan with Norwegian Cruise Line (NCL)? The Norwegian Cruise San Juan Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in San Juan address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Norwegian Cruise San Juan Port, Norwegian Cruise San Juan Port Address, Norwegian Cruise Terminal in San Juan

How to Contact Norwegian Cruise San Juan Port?

For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise San Juan Port at:

Contact MethodDetailsBest For
Phone Number1-866-234-7350 (NCL Main Line)
1 787-723-2260 (Port of San Juan General)
Booking inquiries
Terminal questions
Accessibility requests
Port AddressTerminal B, Port San Juan
Port of San Juan, 00901, Puerto Rico
Directions
Pre-cruise parking
Rideshare drop-off/pickup
Email/Online FormVia NCL’s Contact Page: www.ncl.com/contact-usSpecial requests
Post-cruise feedback
Group bookings
Accessibility1-866-584-9756 (NCL Access Desk)Wheelchair assistance
Priority boarding
Terminal mobility accommodations

Norwegian Cruise San Juan Port Address

The Port of San Juan, also known as Port San Juan, is situated at:

Port of San Juan, 00901, Puerto Rico

View All: Norwegian Cruise Ports

Norwegian Cruise San Juan Port Phone Number

For San Juan Port general inquiries, contact Norwegian Cruise Line at:

  • Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
  • For port-specific assistance, you can call Port San Juan at: 1 787-723-2260

Norwegian Cruise Terminal in San Juan

Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port San Juan. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.

Norwegian Cruise San Juan Port Departures

  • Check-in at San Juan Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
  • Arrive early at Port San Juan to complete security screening and boarding procedures smoothly.
  • Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the San Juan cruise terminal.

Norwegian Cruise San Juan Arrivals Terminal

After disembarking at Port San Juan, passengers exit through Terminal B.

  • San Juan cruise terminal customs and baggage claim are conveniently located inside the facility
  • San Juan port transportation options including taxis, rideshares, and shuttles await just outside the terminal

Queries Handled by Norwegian Cruise San Juan Port

Norwegian Cruise San Juan Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:

Booking & Reservations

Planning your getaway from the Norwegian Cruise San Juan Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port San Juan Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.

Terminal Information

The Norwegian Cruise Terminal in San Juan is located at Terminal B, Port of San Juan state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.

Luggage Policies

Before heading to the Norwegian Cruise San Juan Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.

Special Assistance Requests

Travelers requiring special assistance at the Norwegian Cruise Terminal in San Juan should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise San Juan Port, call Port San Juan directly at 1 787-723-2260.

Facilities at Norwegian Cruise Terminal in San Juan

The Norwegian Cruise San Juan terminal offers several amenities to enhance your pre-cruise experience:

  • Efficient San Juan check-in counters – Speedy boarding process to get your vacation started faster
  • Comfortable San Juan terminal seating – Spacious waiting areas with ample seating
  • Restrooms & baby-changing stations – Clean, convenient facilities for families
  • San Juan port snack & beverage options – Grab-and-go drinks and light bites before boarding
  • Accessibility services in San Juan terminal – Wheelchair access, elevators, and dedicated assistance
  • San Juan cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise San Juan Port

Here is a contact details for Norwegian Cruise Port:

Query TypeContact MethodDetails
San Juan Port General Customer SupportPhone800-327-7030
Booking & ReservationsWebsiteNorwegian Cruise Official Site
San Juan Port Lost & FoundEmaillostandfound@ncl.com
Port Services & AccessibilityPhone305-347-4800 (Port San Juan Assistance)
Luggage & Baggage HandlingContact at TerminalAvailable at Terminal B & Terminal C
San Juan Port Departure & Arrival InquiriesLive ChatAvailable on Norwegian Cruise website
Final Thoughts

The Norwegian Cruise San Juan Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.

FAQs on Norwegian Cruise San Juan Port
Where is the Norwegian Cruise San Juan Port located?
Port of San Juan, 00901, Puerto Rico
What is the Norwegian Cruise San Juan Port phone number?
For general inquiries, call Norwegian Cruise Line at 1-866-234-7350 or Port San Juan at 1 787-723-2260.
How early should I arrive for Norwegian Cruise San Juan Port departures?
Arrive 2–3 hours before departure to complete check-in and security at the San Juan cruise terminal.
Which terminal does Norwegian use at PortSan Juan?
Norwegian ships primarily dock at Terminal B, but always verify your sailing’s terminal on your e-ticket.
What transportation options serve the Norwegian Cruise Terminal in San Juan?
Taxis, rideshares (Uber/Lyft), shuttles, and the San Juan-Dade Metromover are available outside Terminal B.
Where do Norwegian Cruise San Juan arrivals disembark?
Passengers exit through Terminal B, where customs, baggage claim, and ground transportation are located.
Can I park at the Norwegian Cruise San Juan Port?
Yes! PortSan Juan parking offers short-term/long-term options near Terminal B (book in advance for discounts).
How do I contact Norwegian Cruise San Juan Port for special requests?
Call NCL’s Access Desk at 1-866-584-9756 for accessibility needs or use their online contact form.
Are there dining options at the Norwegian Cruise San Juan Terminal?
Yes, Terminal B has snack bars and beverage stations, but more options are available onboard.
What documents do I need for Norwegian Cruise San Juan Port check-in?
Bring your passport, boarding pass, and any required visas. Check NCL’s website for updated requirements.

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