Planning a cruise from Rio Grande with Norwegian Cruise Line (NCL)? The Norwegian Cruise Rio Grande Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Rio Grande address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Rio Grande Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Rio Grande Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 55 53 3233 6000 (Port of Rio Grande General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Rio Grande Porto do Rio Grande, RS 96200-000 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Rio Grande Port Address
The Port of Rio Grande, also known as Port Rio Grande, is situated at:
Porto do Rio Grande, RS 96200-000
View All: Norwegian Cruise Ports
Norwegian Cruise Rio Grande Port Phone Number
For Rio Grande Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Rio Grande at: 55 53 3233 6000
Norwegian Cruise Terminal in Rio Grande
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Rio Grande. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Rio Grande Port Departures
- Check-in at Rio Grande Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Rio Grande to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Rio Grande cruise terminal.
Norwegian Cruise Rio Grande Arrivals Terminal
After disembarking at Port Rio Grande, passengers exit through Terminal B.
- Rio Grande cruise terminal customs and baggage claim are conveniently located inside the facility
- Rio Grande port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Rio Grande Port
Norwegian Cruise Rio Grande Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Rio Grande Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Rio Grande Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Rio Grande is located at Terminal B, Port of Rio Grande state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Rio Grande Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Rio Grande should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Rio Grande Port, call Port Rio Grande directly at 55 53 3233 6000.
Facilities at Norwegian Cruise Terminal in Rio Grande
The Norwegian Cruise Rio Grande terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Rio Grande check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Rio Grande terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Rio Grande port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Rio Grande terminal – Wheelchair access, elevators, and dedicated assistance
- Rio Grande cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Rio Grande Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Rio Grande Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Rio Grande Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Rio Grande Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Rio Grande Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Rio Grande Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Rio Grande Port
Where is the Norwegian Cruise Rio Grande Port located?
What is the Norwegian Cruise Rio Grande Port phone number?
How early should I arrive for Norwegian Cruise Rio Grande Port departures?
Which terminal does Norwegian use at PortRio Grande?
What transportation options serve the Norwegian Cruise Terminal in Rio Grande?
Where do Norwegian Cruise Rio Grande arrivals disembark?
Can I park at the Norwegian Cruise Rio Grande Port?
How do I contact Norwegian Cruise Rio Grande Port for special requests?
Are there dining options at the Norwegian Cruise Rio Grande Terminal?
What documents do I need for Norwegian Cruise Rio Grande Port check-in?
Norwegian Cruise Other Locations