Planning a cruise from Reykjavik with Norwegian Cruise Line (NCL)? The Norwegian Cruise Reykjavik Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Reykjavik address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Reykjavik Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Reykjavik Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 354 511 7000 (Port of Reykjavik General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Reykjavik Skarfabakki Harbour, 104 Reykjavík, Iceland | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Reykjavik Port Address
The Port of Reykjavik, also known as Port Reykjavik, is situated at:
Skarfabakki Harbour, 104 Reykjavík, Iceland
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Norwegian Cruise Reykjavik Port Phone Number
For Reykjavik Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Reykjavik at: 354 511 7000
Norwegian Cruise Terminal in Reykjavik
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Reykjavik. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Reykjavik Port Departures
- Check-in at Reykjavik Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Reykjavik to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Reykjavik cruise terminal.
Norwegian Cruise Reykjavik Arrivals Terminal
After disembarking at Port Reykjavik, passengers exit through Terminal B.
- Reykjavik cruise terminal customs and baggage claim are conveniently located inside the facility
- Reykjavik port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Reykjavik Port
Norwegian Cruise Reykjavik Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Reykjavik Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Reykjavik Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Reykjavik is located at Terminal B, Port of Reykjavik state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Reykjavik Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Reykjavik should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Reykjavik Port, call Port Reykjavik directly at 354 511 7000.
Facilities at Norwegian Cruise Terminal in Reykjavik
The Norwegian Cruise Reykjavik terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Reykjavik check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Reykjavik terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Reykjavik port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Reykjavik terminal – Wheelchair access, elevators, and dedicated assistance
- Reykjavik cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Reykjavik Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Reykjavik Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Reykjavik Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Reykjavik Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Reykjavik Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Reykjavik Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Reykjavik Port
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