Planning a cruise from Pattaya with Norwegian Cruise Line (NCL)? The Norwegian Cruise Pattaya Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Pattaya address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Pattaya Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Pattaya Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 66 38 429 312 (Port of Pattaya General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Pattaya Bali Hai Pier, Pattaya 20150 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Pattaya Port Address
The Port of Pattaya, also known as Port Pattaya, is situated at:
Bali Hai Pier, Pattaya 20150
View All: Norwegian Cruise Ports
Norwegian Cruise Pattaya Port Phone Number
For Pattaya Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Pattaya at: 66 38 429 312
Norwegian Cruise Terminal in Pattaya
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Pattaya. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Pattaya Port Departures
- Check-in at Pattaya Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Pattaya to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Pattaya cruise terminal.
Norwegian Cruise Pattaya Arrivals Terminal
After disembarking at Port Pattaya, passengers exit through Terminal B.
- Pattaya cruise terminal customs and baggage claim are conveniently located inside the facility
- Pattaya port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Pattaya Port
Norwegian Cruise Pattaya Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Pattaya Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Pattaya Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Pattaya is located at Terminal B, Port of Pattaya state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Pattaya Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Pattaya should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Pattaya Port, call Port Pattaya directly at 66 38 429 312.
Facilities at Norwegian Cruise Terminal in Pattaya
The Norwegian Cruise Pattaya terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Pattaya check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Pattaya terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Pattaya port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Pattaya terminal – Wheelchair access, elevators, and dedicated assistance
- Pattaya cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Pattaya Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Pattaya Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Pattaya Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Pattaya Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Pattaya Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Pattaya Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Pattaya Port
Where is the Norwegian Cruise Pattaya Port located?
What is the Norwegian Cruise Pattaya Port phone number?
How early should I arrive for Norwegian Cruise Pattaya Port departures?
Which terminal does Norwegian use at PortPattaya?
What transportation options serve the Norwegian Cruise Terminal in Pattaya?
Where do Norwegian Cruise Pattaya arrivals disembark?
Can I park at the Norwegian Cruise Pattaya Port?
How do I contact Norwegian Cruise Pattaya Port for special requests?
Are there dining options at the Norwegian Cruise Pattaya Terminal?
What documents do I need for Norwegian Cruise Pattaya Port check-in?
Norwegian Cruise Other Locations