Planning a cruise from Newcastle upon Tyne with Norwegian Cruise Line (NCL)? The Norwegian Cruise Newcastle upon Tyne Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Newcastle upon Tyne address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Newcastle upon Tyne Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Newcastle upon Tyne Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 44 191 293 0200 (Port of Newcastle upon Tyne General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Newcastle upon Tyne Port of Tyne, NE29 6EE, UK | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Newcastle upon Tyne Port Address
The Port of Newcastle upon Tyne, also known as Port Newcastle upon Tyne, is situated at:
Port of Tyne, NE29 6EE, UK
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Norwegian Cruise Newcastle upon Tyne Port Phone Number
For Newcastle upon Tyne Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Newcastle upon Tyne at: 44 191 293 0200
Norwegian Cruise Terminal in Newcastle upon Tyne
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Newcastle upon Tyne. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Newcastle upon Tyne Port Departures
- Check-in at Newcastle upon Tyne Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Newcastle upon Tyne to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Newcastle upon Tyne cruise terminal.
Norwegian Cruise Newcastle upon Tyne Arrivals Terminal
After disembarking at Port Newcastle upon Tyne, passengers exit through Terminal B.
- Newcastle upon Tyne cruise terminal customs and baggage claim are conveniently located inside the facility
- Newcastle upon Tyne port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Newcastle upon Tyne Port
Norwegian Cruise Newcastle upon Tyne Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Newcastle upon Tyne Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Newcastle upon Tyne Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Newcastle upon Tyne is located at Terminal B, Port of Newcastle upon Tyne state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Newcastle upon Tyne Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Newcastle upon Tyne should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Newcastle upon Tyne Port, call Port Newcastle upon Tyne directly at 44 191 293 0200.
Facilities at Norwegian Cruise Terminal in Newcastle upon Tyne
The Norwegian Cruise Newcastle upon Tyne terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Newcastle upon Tyne check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Newcastle upon Tyne terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Newcastle upon Tyne port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Newcastle upon Tyne terminal – Wheelchair access, elevators, and dedicated assistance
- Newcastle upon Tyne cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Newcastle upon Tyne Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Newcastle upon Tyne Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Newcastle upon Tyne Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Newcastle upon Tyne Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Newcastle upon Tyne Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Newcastle upon Tyne Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Newcastle upon Tyne Port
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