Planning a cruise from Naples with Norwegian Cruise Line (NCL)? The Norwegian Cruise Naples Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Naples address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Naples Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Naples Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 39 081-551-4111 (Port of Naples General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Naples Port of Naples, 80133 NA, Italy | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Naples Port Address
The Port of Naples, also known as Port Naples, is situated at:
Port of Naples, 80133 NA, Italy
View All: Norwegian Cruise Ports
Norwegian Cruise Naples Port Phone Number
For Naples Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Naples at: 39 081-551-4111
Norwegian Cruise Terminal in Naples
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Naples. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Naples Port Departures
- Check-in at Naples Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Naples to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Naples cruise terminal.
Norwegian Cruise Naples Arrivals Terminal
After disembarking at Port Naples, passengers exit through Terminal B.
- Naples cruise terminal customs and baggage claim are conveniently located inside the facility
- Naples port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Naples Port
Norwegian Cruise Naples Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Naples Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Naples Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Naples is located at Terminal B, Port of Naples state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Naples Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Naples should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Naples Port, call Port Naples directly at 39 081-551-4111.
Facilities at Norwegian Cruise Terminal in Naples
The Norwegian Cruise Naples terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Naples check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Naples terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Naples port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Naples terminal – Wheelchair access, elevators, and dedicated assistance
- Naples cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Naples Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Naples Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Naples Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Naples Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Naples Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Naples Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Naples Port
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