Planning a cruise from Luang Prabang with Norwegian Cruise Line (NCL)? The Norwegian Cruise Luang Prabang Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Luang Prabang address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Luang Prabang Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Luang Prabang Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 856 71-212-487 (Port of Luang Prabang General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Luang Prabang Mekong River Pier | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Luang Prabang Port Address
The Port of Luang Prabang, also known as Port Luang Prabang, is situated at:
Mekong River Pier
View All: Norwegian Cruise Ports
Norwegian Cruise Luang Prabang Port Phone Number
For Luang Prabang Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Luang Prabang at: 856 71-212-487
Norwegian Cruise Terminal in Luang Prabang
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Luang Prabang. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Luang Prabang Port Departures
- Check-in at Luang Prabang Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Luang Prabang to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Luang Prabang cruise terminal.
Norwegian Cruise Luang Prabang Arrivals Terminal
After disembarking at Port Luang Prabang, passengers exit through Terminal B.
- Luang Prabang cruise terminal customs and baggage claim are conveniently located inside the facility
- Luang Prabang port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Luang Prabang Port
Norwegian Cruise Luang Prabang Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Luang Prabang Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Luang Prabang Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Luang Prabang is located at Terminal B, Port of Luang Prabang state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Luang Prabang Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Luang Prabang should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Luang Prabang Port, call Port Luang Prabang directly at 856 71-212-487.
Facilities at Norwegian Cruise Terminal in Luang Prabang
The Norwegian Cruise Luang Prabang terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Luang Prabang check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Luang Prabang terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Luang Prabang port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Luang Prabang terminal – Wheelchair access, elevators, and dedicated assistance
- Luang Prabang cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Luang Prabang Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Luang Prabang Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Luang Prabang Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Luang Prabang Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Luang Prabang Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Luang Prabang Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Luang Prabang Port
Where is the Norwegian Cruise Luang Prabang Port located?
What is the Norwegian Cruise Luang Prabang Port phone number?
How early should I arrive for Norwegian Cruise Luang Prabang Port departures?
Which terminal does Norwegian use at PortLuang Prabang?
What transportation options serve the Norwegian Cruise Terminal in Luang Prabang?
Where do Norwegian Cruise Luang Prabang arrivals disembark?
Can I park at the Norwegian Cruise Luang Prabang Port?
How do I contact Norwegian Cruise Luang Prabang Port for special requests?
Are there dining options at the Norwegian Cruise Luang Prabang Terminal?
What documents do I need for Norwegian Cruise Luang Prabang Port check-in?
Norwegian Cruise Other Locations