Planning a cruise from Louisville KY with Norwegian Cruise Line (NCL)? The Norwegian Cruise Louisville KY Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Louisville KY address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Louisville KY Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Louisville KY Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 1 502-574-3768 (Port of Louisville KY General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Louisville KY Louisville Wharf, 401 W River Rd, Louisville, KY 40202 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Louisville KY Port Address
The Port of Louisville KY, also known as Port Louisville KY, is situated at:
Louisville Wharf, 401 W River Rd, Louisville, KY 40202
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Norwegian Cruise Louisville KY Port Phone Number
For Louisville KY Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Louisville KY at: 1 502-574-3768
Norwegian Cruise Terminal in Louisville KY
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Louisville KY. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Louisville KY Port Departures
- Check-in at Louisville KY Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Louisville KY to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Louisville KY cruise terminal.
Norwegian Cruise Louisville KY Arrivals Terminal
After disembarking at Port Louisville KY, passengers exit through Terminal B.
- Louisville KY cruise terminal customs and baggage claim are conveniently located inside the facility
- Louisville KY port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Louisville KY Port
Norwegian Cruise Louisville KY Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Louisville KY Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Louisville KY Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Louisville KY is located at Terminal B, Port of Louisville KY state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Louisville KY Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Louisville KY should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Louisville KY Port, call Port Louisville KY directly at 1 502-574-3768.
Facilities at Norwegian Cruise Terminal in Louisville KY
The Norwegian Cruise Louisville KY terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Louisville KY check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Louisville KY terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Louisville KY port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Louisville KY terminal – Wheelchair access, elevators, and dedicated assistance
- Louisville KY cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Louisville KY Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Louisville KY Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Louisville KY Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Louisville KY Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Louisville KY Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Louisville KY Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Louisville KY Port
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