Planning a cruise from Laem Chabang with Norwegian Cruise Line (NCL)? The Norwegian Cruise Laem Chabang Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Laem Chabang address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Laem Chabang Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Laem Chabang Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 66 38 498 300 (Port of Laem Chabang General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Laem Chabang Laem Chabang Port, 20110 Chonburi, Thailand | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Laem Chabang Port Address
The Port of Laem Chabang, also known as Port Laem Chabang, is situated at:
Laem Chabang Port, 20110 Chonburi, Thailand
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Norwegian Cruise Laem Chabang Port Phone Number
For Laem Chabang Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Laem Chabang at: 66 38 498 300
Norwegian Cruise Terminal in Laem Chabang
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Laem Chabang. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Laem Chabang Port Departures
- Check-in at Laem Chabang Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Laem Chabang to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Laem Chabang cruise terminal.
Norwegian Cruise Laem Chabang Arrivals Terminal
After disembarking at Port Laem Chabang, passengers exit through Terminal B.
- Laem Chabang cruise terminal customs and baggage claim are conveniently located inside the facility
- Laem Chabang port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Laem Chabang Port
Norwegian Cruise Laem Chabang Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Laem Chabang Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Laem Chabang Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Laem Chabang is located at Terminal B, Port of Laem Chabang state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Laem Chabang Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Laem Chabang should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Laem Chabang Port, call Port Laem Chabang directly at 66 38 498 300.
Facilities at Norwegian Cruise Terminal in Laem Chabang
The Norwegian Cruise Laem Chabang terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Laem Chabang check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Laem Chabang terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Laem Chabang port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Laem Chabang terminal – Wheelchair access, elevators, and dedicated assistance
- Laem Chabang cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Laem Chabang Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Laem Chabang Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Laem Chabang Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Laem Chabang Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Laem Chabang Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Laem Chabang Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Laem Chabang Port
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