Planning a cruise from Krefeld with Norwegian Cruise Line (NCL)? The Norwegian Cruise Krefeld Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Krefeld address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Krefeld Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Krefeld Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 49 2151 862 0 (Port of Krefeld General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Krefeld Port of Krefeld, 47809 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Krefeld Port Address
The Port of Krefeld, also known as Port Krefeld, is situated at:
Port of Krefeld, 47809
View All: Norwegian Cruise Ports
Norwegian Cruise Krefeld Port Phone Number
For Krefeld Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Krefeld at: 49 2151 862 0
Norwegian Cruise Terminal in Krefeld
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Krefeld. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Krefeld Port Departures
- Check-in at Krefeld Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Krefeld to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Krefeld cruise terminal.
Norwegian Cruise Krefeld Arrivals Terminal
After disembarking at Port Krefeld, passengers exit through Terminal B.
- Krefeld cruise terminal customs and baggage claim are conveniently located inside the facility
- Krefeld port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Krefeld Port
Norwegian Cruise Krefeld Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Krefeld Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Krefeld Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Krefeld is located at Terminal B, Port of Krefeld state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Krefeld Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Krefeld should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Krefeld Port, call Port Krefeld directly at 49 2151 862 0.
Facilities at Norwegian Cruise Terminal in Krefeld
The Norwegian Cruise Krefeld terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Krefeld check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Krefeld terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Krefeld port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Krefeld terminal – Wheelchair access, elevators, and dedicated assistance
- Krefeld cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Krefeld Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Krefeld Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Krefeld Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Krefeld Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Krefeld Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Krefeld Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Krefeld Port
Where is the Norwegian Cruise Krefeld Port located?
What is the Norwegian Cruise Krefeld Port phone number?
How early should I arrive for Norwegian Cruise Krefeld Port departures?
Which terminal does Norwegian use at PortKrefeld?
What transportation options serve the Norwegian Cruise Terminal in Krefeld?
Where do Norwegian Cruise Krefeld arrivals disembark?
Can I park at the Norwegian Cruise Krefeld Port?
How do I contact Norwegian Cruise Krefeld Port for special requests?
Are there dining options at the Norwegian Cruise Krefeld Terminal?
What documents do I need for Norwegian Cruise Krefeld Port check-in?
Norwegian Cruise Other Locations