Planning a cruise from Gisborne with Norwegian Cruise Line (NCL)? The Norwegian Cruise Gisborne Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Gisborne address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Gisborne Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Gisborne Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 64 6-867-9089 (Port of Gisborne General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Gisborne Port of Gisborne, 4010, New Zealand | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Gisborne Port Address
The Port of Gisborne, also known as Port Gisborne, is situated at:
Port of Gisborne, 4010, New Zealand
View All: Norwegian Cruise Ports
Norwegian Cruise Gisborne Port Phone Number
For Gisborne Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Gisborne at: 64 6-867-9089
Norwegian Cruise Terminal in Gisborne
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Gisborne. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Gisborne Port Departures
- Check-in at Gisborne Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Gisborne to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Gisborne cruise terminal.
Norwegian Cruise Gisborne Arrivals Terminal
After disembarking at Port Gisborne, passengers exit through Terminal B.
- Gisborne cruise terminal customs and baggage claim are conveniently located inside the facility
- Gisborne port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Gisborne Port
Norwegian Cruise Gisborne Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Gisborne Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Gisborne Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Gisborne is located at Terminal B, Port of Gisborne state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Gisborne Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Gisborne should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Gisborne Port, call Port Gisborne directly at 64 6-867-9089.
Facilities at Norwegian Cruise Terminal in Gisborne
The Norwegian Cruise Gisborne terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Gisborne check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Gisborne terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Gisborne port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Gisborne terminal – Wheelchair access, elevators, and dedicated assistance
- Gisborne cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Gisborne Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Gisborne Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Gisborne Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Gisborne Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Gisborne Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Gisborne Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Gisborne Port
Where is the Norwegian Cruise Gisborne Port located?
What is the Norwegian Cruise Gisborne Port phone number?
How early should I arrive for Norwegian Cruise Gisborne Port departures?
Which terminal does Norwegian use at PortGisborne?
What transportation options serve the Norwegian Cruise Terminal in Gisborne?
Where do Norwegian Cruise Gisborne arrivals disembark?
Can I park at the Norwegian Cruise Gisborne Port?
How do I contact Norwegian Cruise Gisborne Port for special requests?
Are there dining options at the Norwegian Cruise Gisborne Terminal?
What documents do I need for Norwegian Cruise Gisborne Port check-in?
Norwegian Cruise Other Locations