Planning a cruise from Geelong with Norwegian Cruise Line (NCL)? The Norwegian Cruise Geelong Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Geelong address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Geelong Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Geelong Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 61 3-5227 2750 (Port of Geelong General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Geelong Port of Geelong, VIC 3220 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Geelong Port Address
The Port of Geelong, also known as Port Geelong, is situated at:
Port of Geelong, VIC 3220
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Norwegian Cruise Geelong Port Phone Number
For Geelong Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Geelong at: 61 3-5227 2750
Norwegian Cruise Terminal in Geelong
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Geelong. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Geelong Port Departures
- Check-in at Geelong Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Geelong to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Geelong cruise terminal.
Norwegian Cruise Geelong Arrivals Terminal
After disembarking at Port Geelong, passengers exit through Terminal B.
- Geelong cruise terminal customs and baggage claim are conveniently located inside the facility
- Geelong port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Geelong Port
Norwegian Cruise Geelong Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Geelong Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Geelong Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Geelong is located at Terminal B, Port of Geelong state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Geelong Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Geelong should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Geelong Port, call Port Geelong directly at 61 3-5227 2750.
Facilities at Norwegian Cruise Terminal in Geelong
The Norwegian Cruise Geelong terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Geelong check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Geelong terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Geelong port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Geelong terminal – Wheelchair access, elevators, and dedicated assistance
- Geelong cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Geelong Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Geelong Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Geelong Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Geelong Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Geelong Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Geelong Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Geelong Port
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