Norwegian Cruise Costa Maya Port

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Planning a cruise from Costa Maya with Norwegian Cruise Line (NCL)? The Norwegian Cruise Costa Maya Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Costa Maya address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Norwegian Cruise Costa Maya Port, Norwegian Cruise Costa Maya Port Address, Norwegian Cruise Terminal in Costa Maya

How to Contact Norwegian Cruise Costa Maya Port?

For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Costa Maya Port at:

Contact MethodDetailsBest For
Phone Number1-866-234-7350 (NCL Main Line)
52 983 834-5150 (Port of Costa Maya General)
Booking inquiries
Terminal questions
Accessibility requests
Port AddressTerminal B, Port Costa Maya
Puerto Costa Maya, 77976 Q.R., Mexico
Directions
Pre-cruise parking
Rideshare drop-off/pickup
Email/Online FormVia NCL’s Contact Page: www.ncl.com/contact-usSpecial requests
Post-cruise feedback
Group bookings
Accessibility1-866-584-9756 (NCL Access Desk)Wheelchair assistance
Priority boarding
Terminal mobility accommodations

Norwegian Cruise Costa Maya Port Address

The Port of Costa Maya, also known as Port Costa Maya, is situated at:

Puerto Costa Maya, 77976 Q.R., Mexico

View All: Norwegian Cruise Ports

Norwegian Cruise Costa Maya Port Phone Number

For Costa Maya Port general inquiries, contact Norwegian Cruise Line at:

  • Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
  • For port-specific assistance, you can call Port Costa Maya at: 52 983 834-5150

Norwegian Cruise Terminal in Costa Maya

Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Costa Maya. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.

Norwegian Cruise Costa Maya Port Departures

  • Check-in at Costa Maya Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
  • Arrive early at Port Costa Maya to complete security screening and boarding procedures smoothly.
  • Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Costa Maya cruise terminal.

Norwegian Cruise Costa Maya Arrivals Terminal

After disembarking at Port Costa Maya, passengers exit through Terminal B.

  • Costa Maya cruise terminal customs and baggage claim are conveniently located inside the facility
  • Costa Maya port transportation options including taxis, rideshares, and shuttles await just outside the terminal

Queries Handled by Norwegian Cruise Costa Maya Port

Norwegian Cruise Costa Maya Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:

Booking & Reservations

Planning your getaway from the Norwegian Cruise Costa Maya Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Costa Maya Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.

Terminal Information

The Norwegian Cruise Terminal in Costa Maya is located at Terminal B, Port of Costa Maya state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.

Luggage Policies

Before heading to the Norwegian Cruise Costa Maya Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.

Special Assistance Requests

Travelers requiring special assistance at the Norwegian Cruise Terminal in Costa Maya should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Costa Maya Port, call Port Costa Maya directly at 52 983 834-5150.

Facilities at Norwegian Cruise Terminal in Costa Maya

The Norwegian Cruise Costa Maya terminal offers several amenities to enhance your pre-cruise experience:

  • Efficient Costa Maya check-in counters – Speedy boarding process to get your vacation started faster
  • Comfortable Costa Maya terminal seating – Spacious waiting areas with ample seating
  • Restrooms & baby-changing stations – Clean, convenient facilities for families
  • Costa Maya port snack & beverage options – Grab-and-go drinks and light bites before boarding
  • Accessibility services in Costa Maya terminal – Wheelchair access, elevators, and dedicated assistance
  • Costa Maya cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Costa Maya Port

Here is a contact details for Norwegian Cruise Port:

Query TypeContact MethodDetails
Costa Maya Port General Customer SupportPhone800-327-7030
Booking & ReservationsWebsiteNorwegian Cruise Official Site
Costa Maya Port Lost & FoundEmaillostandfound@ncl.com
Port Services & AccessibilityPhone305-347-4800 (Port Costa Maya Assistance)
Luggage & Baggage HandlingContact at TerminalAvailable at Terminal B & Terminal C
Costa Maya Port Departure & Arrival InquiriesLive ChatAvailable on Norwegian Cruise website
Final Thoughts

The Norwegian Cruise Costa Maya Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.

FAQs on Norwegian Cruise Costa Maya Port
Where is the Norwegian Cruise Costa Maya Port located?
Puerto Costa Maya, 77976 Q.R., Mexico
What is the Norwegian Cruise Costa Maya Port phone number?
For general inquiries, call Norwegian Cruise Line at 1-866-234-7350 or Port Costa Maya at 52 983 834-5150.
How early should I arrive for Norwegian Cruise Costa Maya Port departures?
Arrive 2–3 hours before departure to complete check-in and security at the Costa Maya cruise terminal.
Which terminal does Norwegian use at PortCosta Maya?
Norwegian ships primarily dock at Terminal B, but always verify your sailing’s terminal on your e-ticket.
What transportation options serve the Norwegian Cruise Terminal in Costa Maya?
Taxis, rideshares (Uber/Lyft), shuttles, and the Costa Maya-Dade Metromover are available outside Terminal B.
Where do Norwegian Cruise Costa Maya arrivals disembark?
Passengers exit through Terminal B, where customs, baggage claim, and ground transportation are located.
Can I park at the Norwegian Cruise Costa Maya Port?
Yes! PortCosta Maya parking offers short-term/long-term options near Terminal B (book in advance for discounts).
How do I contact Norwegian Cruise Costa Maya Port for special requests?
Call NCL’s Access Desk at 1-866-584-9756 for accessibility needs or use their online contact form.
Are there dining options at the Norwegian Cruise Costa Maya Terminal?
Yes, Terminal B has snack bars and beverage stations, but more options are available onboard.
What documents do I need for Norwegian Cruise Costa Maya Port check-in?
Bring your passport, boarding pass, and any required visas. Check NCL’s website for updated requirements.

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