Planning a cruise from Chongqing with Norwegian Cruise Line (NCL)? The Norwegian Cruise Chongqing Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Chongqing address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Chongqing Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Chongqing Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 86 23 6310 0555 (Port of Chongqing General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Chongqing Chaotianmen Port, 400010 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Chongqing Port Address
The Port of Chongqing, also known as Port Chongqing, is situated at:
Chaotianmen Port, 400010
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Norwegian Cruise Chongqing Port Phone Number
For Chongqing Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Chongqing at: 86 23 6310 0555
Norwegian Cruise Terminal in Chongqing
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Chongqing. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Chongqing Port Departures
- Check-in at Chongqing Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Chongqing to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Chongqing cruise terminal.
Norwegian Cruise Chongqing Arrivals Terminal
After disembarking at Port Chongqing, passengers exit through Terminal B.
- Chongqing cruise terminal customs and baggage claim are conveniently located inside the facility
- Chongqing port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Chongqing Port
Norwegian Cruise Chongqing Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Chongqing Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Chongqing Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Chongqing is located at Terminal B, Port of Chongqing state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Chongqing Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Chongqing should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Chongqing Port, call Port Chongqing directly at 86 23 6310 0555.
Facilities at Norwegian Cruise Terminal in Chongqing
The Norwegian Cruise Chongqing terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Chongqing check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Chongqing terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Chongqing port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Chongqing terminal – Wheelchair access, elevators, and dedicated assistance
- Chongqing cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Chongqing Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Chongqing Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Chongqing Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Chongqing Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Chongqing Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Chongqing Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Chongqing Port
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