Planning a cruise from Charleston SC with Norwegian Cruise Line (NCL)? The Norwegian Cruise Charleston SC Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Charleston SC address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Charleston SC Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Charleston SC Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 1 843-958-8298 (Port of Charleston SC General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Charleston SC 196 Concord St, Charleston, SC 29401 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Charleston SC Port Address
The Port of Charleston SC, also known as Port Charleston SC, is situated at:
196 Concord St, Charleston, SC 29401
View All: Norwegian Cruise Ports
Norwegian Cruise Charleston SC Port Phone Number
For Charleston SC Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Charleston SC at: 1 843-958-8298
Norwegian Cruise Terminal in Charleston SC
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Charleston SC. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Charleston SC Port Departures
- Check-in at Charleston SC Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Charleston SC to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Charleston SC cruise terminal.
Norwegian Cruise Charleston SC Arrivals Terminal
After disembarking at Port Charleston SC, passengers exit through Terminal B.
- Charleston SC cruise terminal customs and baggage claim are conveniently located inside the facility
- Charleston SC port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Charleston SC Port
Norwegian Cruise Charleston SC Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Charleston SC Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Charleston SC Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Charleston SC is located at Terminal B, Port of Charleston SC state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Charleston SC Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Charleston SC should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Charleston SC Port, call Port Charleston SC directly at 1 843-958-8298.
Facilities at Norwegian Cruise Terminal in Charleston SC
The Norwegian Cruise Charleston SC terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Charleston SC check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Charleston SC terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Charleston SC port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Charleston SC terminal – Wheelchair access, elevators, and dedicated assistance
- Charleston SC cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Charleston SC Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Charleston SC Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Charleston SC Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Charleston SC Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Charleston SC Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Charleston SC Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Charleston SC Port
Where is the Norwegian Cruise Charleston SC Port located?
What is the Norwegian Cruise Charleston SC Port phone number?
How early should I arrive for Norwegian Cruise Charleston SC Port departures?
Which terminal does Norwegian use at PortCharleston SC?
What transportation options serve the Norwegian Cruise Terminal in Charleston SC?
Where do Norwegian Cruise Charleston SC arrivals disembark?
Can I park at the Norwegian Cruise Charleston SC Port?
How do I contact Norwegian Cruise Charleston SC Port for special requests?
Are there dining options at the Norwegian Cruise Charleston SC Terminal?
What documents do I need for Norwegian Cruise Charleston SC Port check-in?
Norwegian Cruise Other Locations