Planning a cruise from Catskill NY with Norwegian Cruise Line (NCL)? The Norwegian Cruise Catskill NY Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Catskill NY address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Catskill NY Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Catskill NY Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 1 518 943 0999 (Port of Catskill NY General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Catskill NY 1 Main St, Catskill, NY 12414, USA | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Catskill NY Port Address
The Port of Catskill NY, also known as Port Catskill NY, is situated at:
1 Main St, Catskill, NY 12414, USA
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Norwegian Cruise Catskill NY Port Phone Number
For Catskill NY Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Catskill NY at: 1 518 943 0999
Norwegian Cruise Terminal in Catskill NY
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Catskill NY. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Catskill NY Port Departures
- Check-in at Catskill NY Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Catskill NY to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Catskill NY cruise terminal.
Norwegian Cruise Catskill NY Arrivals Terminal
After disembarking at Port Catskill NY, passengers exit through Terminal B.
- Catskill NY cruise terminal customs and baggage claim are conveniently located inside the facility
- Catskill NY port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Catskill NY Port
Norwegian Cruise Catskill NY Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Catskill NY Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Catskill NY Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Catskill NY is located at Terminal B, Port of Catskill NY state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Catskill NY Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Catskill NY should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Catskill NY Port, call Port Catskill NY directly at 1 518 943 0999.
Facilities at Norwegian Cruise Terminal in Catskill NY
The Norwegian Cruise Catskill NY terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Catskill NY check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Catskill NY terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Catskill NY port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Catskill NY terminal – Wheelchair access, elevators, and dedicated assistance
- Catskill NY cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Catskill NY Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Catskill NY Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Catskill NY Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Catskill NY Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Catskill NY Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Catskill NY Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Catskill NY Port
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What documents do I need for Norwegian Cruise Catskill NY Port check-in?
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