Planning a cruise from Caen-Ouistreham with Norwegian Cruise Line (NCL)? The Norwegian Cruise Caen-Ouistreham Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Caen-Ouistreham address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Caen-Ouistreham Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Caen-Ouistreham Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 33 2 31 36 63 00 (Port of Caen-Ouistreham General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Caen-Ouistreham Port de Caen-Ouistreham, 14150 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Caen-Ouistreham Port Address
The Port of Caen-Ouistreham, also known as Port Caen-Ouistreham, is situated at:
Port de Caen-Ouistreham, 14150
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Norwegian Cruise Caen-Ouistreham Port Phone Number
For Caen-Ouistreham Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Caen-Ouistreham at: 33 2 31 36 63 00
Norwegian Cruise Terminal in Caen-Ouistreham
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Caen-Ouistreham. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Caen-Ouistreham Port Departures
- Check-in at Caen-Ouistreham Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Caen-Ouistreham to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Caen-Ouistreham cruise terminal.
Norwegian Cruise Caen-Ouistreham Arrivals Terminal
After disembarking at Port Caen-Ouistreham, passengers exit through Terminal B.
- Caen-Ouistreham cruise terminal customs and baggage claim are conveniently located inside the facility
- Caen-Ouistreham port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Caen-Ouistreham Port
Norwegian Cruise Caen-Ouistreham Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Caen-Ouistreham Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Caen-Ouistreham Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Caen-Ouistreham is located at Terminal B, Port of Caen-Ouistreham state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Caen-Ouistreham Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Caen-Ouistreham should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Caen-Ouistreham Port, call Port Caen-Ouistreham directly at 33 2 31 36 63 00.
Facilities at Norwegian Cruise Terminal in Caen-Ouistreham
The Norwegian Cruise Caen-Ouistreham terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Caen-Ouistreham check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Caen-Ouistreham terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Caen-Ouistreham port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Caen-Ouistreham terminal – Wheelchair access, elevators, and dedicated assistance
- Caen-Ouistreham cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Caen-Ouistreham Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Caen-Ouistreham Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Caen-Ouistreham Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Caen-Ouistreham Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Caen-Ouistreham Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Caen-Ouistreham Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Caen-Ouistreham Port
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Which terminal does Norwegian use at PortCaen-Ouistreham?
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What documents do I need for Norwegian Cruise Caen-Ouistreham Port check-in?
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