Planning a cruise from Bilbao with Norwegian Cruise Line (NCL)? The Norwegian Cruise Bilbao Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Bilbao address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Bilbao Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Bilbao Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 34 94 487 12 00 (Port of Bilbao General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Bilbao Port of Bilbao, 48013 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Bilbao Port Address
The Port of Bilbao, also known as Port Bilbao, is situated at:
Port of Bilbao, 48013
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Norwegian Cruise Bilbao Port Phone Number
For Bilbao Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Bilbao at: 34 94 487 12 00
Norwegian Cruise Terminal in Bilbao
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Bilbao. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Bilbao Port Departures
- Check-in at Bilbao Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Bilbao to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Bilbao cruise terminal.
Norwegian Cruise Bilbao Arrivals Terminal
After disembarking at Port Bilbao, passengers exit through Terminal B.
- Bilbao cruise terminal customs and baggage claim are conveniently located inside the facility
- Bilbao port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Bilbao Port
Norwegian Cruise Bilbao Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Bilbao Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Bilbao Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Bilbao is located at Terminal B, Port of Bilbao state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Bilbao Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Bilbao should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Bilbao Port, call Port Bilbao directly at 34 94 487 12 00.
Facilities at Norwegian Cruise Terminal in Bilbao
The Norwegian Cruise Bilbao terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Bilbao check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Bilbao terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Bilbao port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Bilbao terminal – Wheelchair access, elevators, and dedicated assistance
- Bilbao cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Bilbao Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Bilbao Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Bilbao Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Bilbao Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Bilbao Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Bilbao Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Bilbao Port
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