Planning a cruise from Augusta KY with Norwegian Cruise Line (NCL)? The Norwegian Cruise Augusta KY Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Augusta KY address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

Table of Contents
How to Contact Norwegian Cruise Augusta KY Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Augusta KY Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 1 859-816-4000 (Port of Augusta KY General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Augusta KY 102-198 Riverside Dr, Augusta, KY 41002 | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Augusta KY Port Address
The Port of Augusta KY, also known as Port Augusta KY, is situated at:
102-198 Riverside Dr, Augusta, KY 41002
View All: Norwegian Cruise Ports
Norwegian Cruise Augusta KY Port Phone Number
For Augusta KY Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Augusta KY at: 1 859-816-4000
Norwegian Cruise Terminal in Augusta KY
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Augusta KY. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Augusta KY Port Departures
- Check-in at Augusta KY Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Augusta KY to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Augusta KY cruise terminal.
Norwegian Cruise Augusta KY Arrivals Terminal
After disembarking at Port Augusta KY, passengers exit through Terminal B.
- Augusta KY cruise terminal customs and baggage claim are conveniently located inside the facility
- Augusta KY port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Augusta KY Port
Norwegian Cruise Augusta KY Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Augusta KY Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Augusta KY Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Augusta KY is located at Terminal B, Port of Augusta KY state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Augusta KY Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Augusta KY should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Augusta KY Port, call Port Augusta KY directly at 1 859-816-4000.
Facilities at Norwegian Cruise Terminal in Augusta KY
The Norwegian Cruise Augusta KY terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Augusta KY check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Augusta KY terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Augusta KY port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Augusta KY terminal – Wheelchair access, elevators, and dedicated assistance
- Augusta KY cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Augusta KY Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Augusta KY Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Augusta KY Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Augusta KY Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Augusta KY Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Augusta KY Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Augusta KY Port
Where is the Norwegian Cruise Augusta KY Port located?
What is the Norwegian Cruise Augusta KY Port phone number?
How early should I arrive for Norwegian Cruise Augusta KY Port departures?
Which terminal does Norwegian use at PortAugusta KY?
What transportation options serve the Norwegian Cruise Terminal in Augusta KY?
Where do Norwegian Cruise Augusta KY arrivals disembark?
Can I park at the Norwegian Cruise Augusta KY Port?
How do I contact Norwegian Cruise Augusta KY Port for special requests?
Are there dining options at the Norwegian Cruise Augusta KY Terminal?
What documents do I need for Norwegian Cruise Augusta KY Port check-in?
Norwegian Cruise Other Locations