Planning a cruise from Alderney Island with Norwegian Cruise Line (NCL)? The Norwegian Cruise Alderney Island Port is one of the busiest and most well-equipped cruise terminals in the world, offering smooth departures and arrivals for thousands of travelers. Whether you’re looking for the Norwegian Cruise Port in Alderney Island address, terminal details, or contact information, this page covers everything you need for a hassle-free experience.

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How to Contact Norwegian Cruise Alderney Island Port?
For inquiries related to booking, departures, arrivals, and customer support, passengers can contact Norwegian Cruise Alderney Island Port at:
Contact Method | Details | Best For |
---|---|---|
Phone Number | 1-866-234-7350 (NCL Main Line) 44 1481 822 300 (Port of Alderney Island General) | Booking inquiries Terminal questions Accessibility requests |
Port Address | Terminal B, Port Alderney Island Braye Harbour, GY9 3AB | Directions Pre-cruise parking Rideshare drop-off/pickup |
Email/Online Form | Via NCL’s Contact Page: www.ncl.com/contact-us | Special requests Post-cruise feedback Group bookings |
Accessibility | 1-866-584-9756 (NCL Access Desk) | Wheelchair assistance Priority boarding Terminal mobility accommodations |
Norwegian Cruise Alderney Island Port Address
The Port of Alderney Island, also known as Port Alderney Island, is situated at:
Braye Harbour, GY9 3AB
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Norwegian Cruise Alderney Island Port Phone Number
For Alderney Island Port general inquiries, contact Norwegian Cruise Line at:
- Norwegian Cruise Line: 1-866-234-7350 (Toll-free in the US & Canada)
- For port-specific assistance, you can call Port Alderney Island at: 44 1481 822 300
Norwegian Cruise Terminal in Alderney Island
Norwegian Cruise Line primarily operates from Terminal B (also known as the Norwegian Cruise Terminal) at Port Alderney Island. This modern facility is designed for efficiency, ensuring quick check-ins and boarding processes.
Norwegian Cruise Alderney Island Port Departures
- Check-in at Alderney Island Terminal B usually begins 2-3 hours before departure – arrive early to avoid last-minute stress.
- Arrive early at Port Alderney Island to complete security screening and boarding procedures smoothly.
- Ensure travel documents (passport, boarding pass, etc.) are ready before reaching the Alderney Island cruise terminal.
Norwegian Cruise Alderney Island Arrivals Terminal
After disembarking at Port Alderney Island, passengers exit through Terminal B.
- Alderney Island cruise terminal customs and baggage claim are conveniently located inside the facility
- Alderney Island port transportation options including taxis, rideshares, and shuttles await just outside the terminal
Queries Handled by Norwegian Cruise Alderney Island Port
Norwegian Cruise Alderney Island Port handles a variety of queries to ensure a smooth experience for travelers. Some of the key inquiries they assist with include:
Booking & Reservations
Planning your getaway from the Norwegian Cruise Alderney Island Port? Booking your cruise is simple—visit the official Norwegian Cruise Line (NCL) website or call their customer service at 1-866-234-7350. For those sailing from Port Alderney Island Terminal B, ensure your reservation details include the correct departure date and terminal information to avoid confusion. Early bookings often come with perks like cabin upgrades and onboard credits, so secure your spot well in advance for the best deals.
Terminal Information
The Norwegian Cruise Terminal in Alderney Island is located at Terminal B, Port of Alderney Island state-of-the-art facility designed for smooth embarkation. Arriving passengers should check their cruise documents for terminal assignments, as some sailings may occasionally use adjacent terminals. The terminal features efficient check-in counters, seating areas, and quick access to parking and rideshare services.
Luggage Policies
Before heading to the Norwegian Cruise Alderney Island Port, familiarize yourself with NCL’s luggage policies. Each passenger is typically allowed two checked bags (max 50 lbs each) and a carry-on. Prohibited items include weapons, irons, and certain liquids. Tag your bags with the provided cruise luggage tags before arriving at Terminal B to speed up the drop-off process. If you need last-minute luggage assistance, porters are available curbside.
Special Assistance Requests
Travelers requiring special assistance at the Norwegian Cruise Terminal in Alderney Island should notify NCL in advance. Wheelchair access, priority boarding, and other accommodations can be arranged by contacting Norwegian’s Access Desk at 1-866-584-9756. The terminal itself is ADA-compliant, with ramps, elevators, and dedicated staff to assist passengers with mobility needs. For specific questions about accessibility at the Norwegian Cruise Alderney Island Port, call Port Alderney Island directly at 44 1481 822 300.
Facilities at Norwegian Cruise Terminal in Alderney Island
The Norwegian Cruise Alderney Island terminal offers several amenities to enhance your pre-cruise experience:
- Efficient Alderney Island check-in counters – Speedy boarding process to get your vacation started faster
- Comfortable Alderney Island terminal seating – Spacious waiting areas with ample seating
- Restrooms & baby-changing stations – Clean, convenient facilities for families
- Alderney Island port snack & beverage options – Grab-and-go drinks and light bites before boarding
- Accessibility services in Alderney Island terminal – Wheelchair access, elevators, and dedicated assistance
- Alderney Island cruise port parking – Secure short-term & long-term parking options steps from Terminal B
Contacting Princess Cruise Alderney Island Port
Here is a contact details for Norwegian Cruise Port:
Query Type | Contact Method | Details |
---|---|---|
Alderney Island Port General Customer Support | Phone | 800-327-7030 |
Booking & Reservations | Website | Norwegian Cruise Official Site |
Alderney Island Port Lost & Found | lostandfound@ncl.com | |
Port Services & Accessibility | Phone | 305-347-4800 (Port Alderney Island Assistance) |
Luggage & Baggage Handling | Contact at Terminal | Available at Terminal B & Terminal C |
Alderney Island Port Departure & Arrival Inquiries | Live Chat | Available on Norwegian Cruise website |
Final Thoughts
The Norwegian Cruise Alderney Island Port is a gateway to adventure, offering state-of-the-art terminals, efficient departures, and top-tier customer service. Whether you’re setting sail for a tropical getaway or returning from an unforgettable journey, this port ensures a seamless and enjoyable experience.
FAQs on Norwegian Cruise Alderney Island Port
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What documents do I need for Norwegian Cruise Alderney Island Port check-in?
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