MSC Cruise Surabaya Port

Planning an unforgettable cruise with MSC Cruises from Port Surabaya? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Surabaya Port, including terminal details, contact information, departures, arrivals, and more.

Detailed About the MSC Cruise Port in Surabaya

The MSC Surabaya Cruise Terminal is the largest and most advanced cruise terminal in the world.

MSC Cruise Terminal in Surabaya Address

MSC Cruises operates from Terminal F at Port Surabaya, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.

Tanjung Perak Port, Surabaya

MSC Cruise Surabaya Port Phone Number

For general inquiries, assistance, or emergencies, you can contact:

• Port Surabaya Main Line: 62 31 329 1111
• MSC Cruises Customer Service: (877) 665-4655

MSC Cruise Surabaya Port Departures

If you’re setting sail from Surabaya, here’s what you need to know before departure:

• Check-In Time: Typically Surabaya Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
• Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
• Surabaya Port Parking: Secure parking is available at Port Surabaya garages for $22 per day (credit/debit cards only).

Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.

MSC Cruise Surabaya Arrivals Terminal

Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.

• Surabaya Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
• Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Surabaya Port.

How to Contact MSC Cruise Surabaya Port?

For cruise-related questions, you can reach out via:

• Phone: (877) 665-4655 (MSC Cruises Customer Service)
• Email/Online Form: Available on MSC’s official website.

Queries Handled by Surabaya Port Customer Support

Port Surabaya customer support handles a wide range of queries, including:

Booking Modifications & Upgrades at Surabaya Port

Need to adjust your MSC cruise from Port Surabaya? Contact:
for:

• Cabin upgrades at MSC Surabaya terminal
• Last-minute itinerary changes
• Payment adjustments before sailing

Luggage & Boarding Inquiries at Port Surabaya

For MSC Terminal F luggage questions:

• Baggage size/weight limits (max 50 lbs)
• Lost/delayed luggage at Surabaya cruise port
• Prohibited items list (check MSC website)

Special Assistance Requests (Surabaya Port)

MSC Surabaya Port offers:

• Wheelchair access at Terminal F
• Stroller rentals
• Dietary need notifications (submit pre-cruise)
• Pre-arrange services: (877) 665-4655

Surabaya Cruise Port Parking Information

At MSC Terminal F:

• $22/day covered parking
• Credit/debit cards only
• EV charging stations available

Facilities at MSC Cruise Terminal in Surabaya

Terminal F offers a comfortable and hassle-free experience with:

• Priority check-in for MSC Yacht Club & loyalty members
• Luggage drop-off & porter services at MSC Surabaya Terminal
• Efficient security & customs screening
• Surabaya Port Restrooms & seating areas
• Nearby dining & shopping options

Conclusion

Planning your MSC cruise from Port Surabaya is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Surabaya Port Terminal F ensures a smooth start to your voyage.

Some MSC Cruise Policy

• MSC Cruise Refund Policy
• MSC Cruise Cancellation Policy 2025

FAQs on MSC Cruise Surabaya Port