Planning an unforgettable cruise with MSC Cruises from Port Rochester NY? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Rochester NY Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Rochester NY
The MSC Rochester NY Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Rochester NY Port Address | 1000 N River St, Rochester, NY 14612, USA |
MSC Rochester NY Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Rochester NY: 1 585 546 7020 |
Check-In Times at Rochester NY Port | 10:00 AM – 2:00 PM (varies by sailing) |
Rochester NY Port Disembarkation Times | 7:00 AM – 10:00 AM |
Rochester NY Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Rochester NY Port Nearby Airports | Rochester NY International Airport: 15 min |
Transport Options at Rochester NY Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Rochester NY InterContinental (0.5 mi) Holiday Inn Port of Rochester NY (0.3 mi) YVE Hotel Rochester NY (0.4 mi) |
Special Services at Rochester NY Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Rochester NY Address
MSC Cruises operates from Terminal F at Port Rochester NY, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
1000 N River St, Rochester, NY 14612, USA
MSC Cruise Rochester NY Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Rochester NY Main Line: 1 585 546 7020
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Rochester NY Port Departures
If you’re setting sail from Rochester NY, here’s what you need to know before departure:
- Check-In Time: Typically Rochester NY Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Rochester NY Port Parking: Secure parking is available at Port Rochester NY garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Rochester NY Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Rochester NY Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Rochester NY Port.
How to Contact MSC Cruise Rochester NY Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Rochester NY Port Customer Support
Port Rochester NY customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Rochester NY Port
Need to adjust your MSC cruise from Port Rochester NY? Contact:
for:
- Cabin upgrades at MSC Rochester NY terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Rochester NY
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Rochester NY cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Rochester NY Port)
MSC Rochester NY Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Rochester NY Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Rochester NY
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Rochester NY Terminal
- Efficient security & customs screening
- Rochester NY Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Rochester NY is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Rochester NY Port Terminal F ensures a smooth start to your voyage.
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FAQs on MSC Cruise Rochester NY Port
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MSC Cruise Ports Other Locations