Planning an unforgettable cruise with MSC Cruises from Port Puerto Morelos? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Puerto Morelos Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Puerto Morelos
The MSC Puerto Morelos Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Puerto Morelos Port Address | Av. Rafael E. Melgar, Puerto Morelos |
MSC Puerto Morelos Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Puerto Morelos: 52 998 871 0109 |
Check-In Times at Puerto Morelos Port | 10:00 AM – 2:00 PM (varies by sailing) |
Puerto Morelos Port Disembarkation Times | 7:00 AM – 10:00 AM |
Puerto Morelos Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Puerto Morelos Port Nearby Airports | Puerto Morelos International Airport: 15 min |
Transport Options at Puerto Morelos Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Puerto Morelos InterContinental (0.5 mi) Holiday Inn Port of Puerto Morelos (0.3 mi) YVE Hotel Puerto Morelos (0.4 mi) |
Special Services at Puerto Morelos Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Puerto Morelos Address
MSC Cruises operates from Terminal F at Port Puerto Morelos, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
Av. Rafael E. Melgar, Puerto Morelos
MSC Cruise Puerto Morelos Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Puerto Morelos Main Line: 52 998 871 0109
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Puerto Morelos Port Departures
If you’re setting sail from Puerto Morelos, here’s what you need to know before departure:
- Check-In Time: Typically Puerto Morelos Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Puerto Morelos Port Parking: Secure parking is available at Port Puerto Morelos garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Puerto Morelos Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Puerto Morelos Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Puerto Morelos Port.
How to Contact MSC Cruise Puerto Morelos Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Puerto Morelos Port Customer Support
Port Puerto Morelos customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Puerto Morelos Port
Need to adjust your MSC cruise from Port Puerto Morelos? Contact:
for:
- Cabin upgrades at MSC Puerto Morelos terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Puerto Morelos
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Puerto Morelos cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Puerto Morelos Port)
MSC Puerto Morelos Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Puerto Morelos Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Puerto Morelos
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Puerto Morelos Terminal
- Efficient security & customs screening
- Puerto Morelos Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Puerto Morelos is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Puerto Morelos Port Terminal F ensures a smooth start to your voyage.
Some MSC Cruise Policy
FAQs on MSC Cruise Puerto Morelos Port
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MSC Cruise Ports Other Locations