Planning an unforgettable cruise with MSC Cruises from Port Progreso? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Progreso Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Progreso
The MSC Progreso Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Progreso Port Address | Puerto de Progreso, Yucatán, Mexico |
MSC Progreso Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Progreso: 52 969-935-3504 |
Check-In Times at Progreso Port | 10:00 AM – 2:00 PM (varies by sailing) |
Progreso Port Disembarkation Times | 7:00 AM – 10:00 AM |
Progreso Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Progreso Port Nearby Airports | Progreso International Airport: 15 min |
Transport Options at Progreso Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Progreso InterContinental (0.5 mi) Holiday Inn Port of Progreso (0.3 mi) YVE Hotel Progreso (0.4 mi) |
Special Services at Progreso Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Progreso Address
MSC Cruises operates from Terminal F at Port Progreso, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
Puerto de Progreso, Yucatán, Mexico
MSC Cruise Progreso Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Progreso Main Line: 52 969-935-3504
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Progreso Port Departures
If you’re setting sail from Progreso, here’s what you need to know before departure:
- Check-In Time: Typically Progreso Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Progreso Port Parking: Secure parking is available at Port Progreso garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Progreso Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Progreso Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Progreso Port.
How to Contact MSC Cruise Progreso Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Progreso Port Customer Support
Port Progreso customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Progreso Port
Need to adjust your MSC cruise from Port Progreso? Contact:
for:
- Cabin upgrades at MSC Progreso terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Progreso
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Progreso cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Progreso Port)
MSC Progreso Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Progreso Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Progreso
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Progreso Terminal
- Efficient security & customs screening
- Progreso Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Progreso is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Progreso Port Terminal F ensures a smooth start to your voyage.
Some MSC Cruise Policy
FAQs on MSC Cruise Progreso Port
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