Planning an unforgettable cruise with MSC Cruises from Port Jacksonville? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Jacksonville Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Jacksonville
The MSC Jacksonville Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Jacksonville Port Address | JAXPORT Cruise Terminal, 9810 August Drive, Jacksonville, FL 32226, USA |
MSC Jacksonville Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Jacksonville: 1 904-357-3006 |
Check-In Times at Jacksonville Port | 10:00 AM – 2:00 PM (varies by sailing) |
Jacksonville Port Disembarkation Times | 7:00 AM – 10:00 AM |
Jacksonville Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Jacksonville Port Nearby Airports | Jacksonville International Airport: 15 min |
Transport Options at Jacksonville Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Jacksonville InterContinental (0.5 mi) Holiday Inn Port of Jacksonville (0.3 mi) YVE Hotel Jacksonville (0.4 mi) |
Special Services at Jacksonville Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Jacksonville Address
MSC Cruises operates from Terminal F at Port Jacksonville, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
JAXPORT Cruise Terminal, 9810 August Drive, Jacksonville, FL 32226, USA
MSC Cruise Jacksonville Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Jacksonville Main Line: 1 904-357-3006
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Jacksonville Port Departures
If you’re setting sail from Jacksonville, here’s what you need to know before departure:
- Check-In Time: Typically Jacksonville Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Jacksonville Port Parking: Secure parking is available at Port Jacksonville garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Jacksonville Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Jacksonville Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Jacksonville Port.
How to Contact MSC Cruise Jacksonville Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Jacksonville Port Customer Support
Port Jacksonville customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Jacksonville Port
Need to adjust your MSC cruise from Port Jacksonville? Contact:
for:
- Cabin upgrades at MSC Jacksonville terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Jacksonville
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Jacksonville cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Jacksonville Port)
MSC Jacksonville Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Jacksonville Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Jacksonville
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Jacksonville Terminal
- Efficient security & customs screening
- Jacksonville Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Jacksonville is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Jacksonville Port Terminal F ensures a smooth start to your voyage.
Some MSC Cruise Policy
FAQs on MSC Cruise Jacksonville Port
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