MSC Cruise Hilo Port

Planning an unforgettable cruise with MSC Cruises from Port Hilo? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Hilo Port, including terminal details, contact information, departures, arrivals, and more.

Detailed About the MSC Cruise Port in Hilo

The MSC Hilo Cruise Terminal is the largest and most advanced cruise terminal in the world.

MSC Cruise Terminal in Hilo Address

MSC Cruises operates from Terminal F at Port Hilo, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.

Port of Hilo, HI 96720, USA

MSC Cruise Hilo Port Phone Number

For general inquiries, assistance, or emergencies, you can contact:

• Port Hilo Main Line: 1 808-935-0931
• MSC Cruises Customer Service: (877) 665-4655

MSC Cruise Hilo Port Departures

If you’re setting sail from Hilo, here’s what you need to know before departure:

• Check-In Time: Typically Hilo Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
• Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
• Hilo Port Parking: Secure parking is available at Port Hilo garages for $22 per day (credit/debit cards only).

Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.

MSC Cruise Hilo Arrivals Terminal

Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.

• Hilo Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
• Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Hilo Port.

How to Contact MSC Cruise Hilo Port?

For cruise-related questions, you can reach out via:

• Phone: (877) 665-4655 (MSC Cruises Customer Service)
• Email/Online Form: Available on MSC’s official website.

Queries Handled by Hilo Port Customer Support

Port Hilo customer support handles a wide range of queries, including:

Booking Modifications & Upgrades at Hilo Port

Need to adjust your MSC cruise from Port Hilo? Contact:
for:

• Cabin upgrades at MSC Hilo terminal
• Last-minute itinerary changes
• Payment adjustments before sailing

Luggage & Boarding Inquiries at Port Hilo

For MSC Terminal F luggage questions:

• Baggage size/weight limits (max 50 lbs)
• Lost/delayed luggage at Hilo cruise port
• Prohibited items list (check MSC website)

Special Assistance Requests (Hilo Port)

MSC Hilo Port offers:

• Wheelchair access at Terminal F
• Stroller rentals
• Dietary need notifications (submit pre-cruise)
• Pre-arrange services: (877) 665-4655

Hilo Cruise Port Parking Information

At MSC Terminal F:

• $22/day covered parking
• Credit/debit cards only
• EV charging stations available

Facilities at MSC Cruise Terminal in Hilo

Terminal F offers a comfortable and hassle-free experience with:

• Priority check-in for MSC Yacht Club & loyalty members
• Luggage drop-off & porter services at MSC Hilo Terminal
• Efficient security & customs screening
• Hilo Port Restrooms & seating areas
• Nearby dining & shopping options

Conclusion

Planning your MSC cruise from Port Hilo is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Hilo Port Terminal F ensures a smooth start to your voyage.

Some MSC Cruise Policy

• MSC Cruise Refund Policy
• MSC Cruise Cancellation Policy 2025

FAQs on MSC Cruise Hilo Port