Planning an unforgettable cruise with MSC Cruises from Port Cozumel? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Cozumel Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Cozumel
The MSC Cozumel Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Cozumel Port Address | Puerta Maya, Cozumel 77600, Mexico |
MSC Cozumel Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Cozumel: 52 987-872-9200 |
Check-In Times at Cozumel Port | 10:00 AM – 2:00 PM (varies by sailing) |
Cozumel Port Disembarkation Times | 7:00 AM – 10:00 AM |
Cozumel Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Cozumel Port Nearby Airports | Cozumel International Airport: 15 min |
Transport Options at Cozumel Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Cozumel InterContinental (0.5 mi) Holiday Inn Port of Cozumel (0.3 mi) YVE Hotel Cozumel (0.4 mi) |
Special Services at Cozumel Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Cozumel Address
MSC Cruises operates from Terminal F at Port Cozumel, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
Puerta Maya, Cozumel 77600, Mexico
MSC Cruise Cozumel Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Cozumel Main Line: 52 987-872-9200
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Cozumel Port Departures
If you’re setting sail from Cozumel, here’s what you need to know before departure:
- Check-In Time: Typically Cozumel Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Cozumel Port Parking: Secure parking is available at Port Cozumel garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Cozumel Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Cozumel Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Cozumel Port.
How to Contact MSC Cruise Cozumel Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Cozumel Port Customer Support
Port Cozumel customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Cozumel Port
Need to adjust your MSC cruise from Port Cozumel? Contact:
for:
- Cabin upgrades at MSC Cozumel terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Cozumel
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Cozumel cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Cozumel Port)
MSC Cozumel Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Cozumel Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Cozumel
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Cozumel Terminal
- Efficient security & customs screening
- Cozumel Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Cozumel is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Cozumel Port Terminal F ensures a smooth start to your voyage.
Some MSC Cruise Policy
FAQs on MSC Cruise Cozumel Port
Where is the MSC Cruise Cozumel Port located?
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How Do I Contact MSC Cruises about Cozumel Port Logistics?
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MSC Cruise Ports Other Locations