Planning an unforgettable cruise with MSC Cruises from Port Costa Maya? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Costa Maya Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Costa Maya
The MSC Costa Maya Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Costa Maya Port Address | Puerto Costa Maya, 77976 Q.R., Mexico |
MSC Costa Maya Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Costa Maya: 52 983 834-5150 |
Check-In Times at Costa Maya Port | 10:00 AM – 2:00 PM (varies by sailing) |
Costa Maya Port Disembarkation Times | 7:00 AM – 10:00 AM |
Costa Maya Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Costa Maya Port Nearby Airports | Costa Maya International Airport: 15 min |
Transport Options at Costa Maya Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Costa Maya InterContinental (0.5 mi) Holiday Inn Port of Costa Maya (0.3 mi) YVE Hotel Costa Maya (0.4 mi) |
Special Services at Costa Maya Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Costa Maya Address
MSC Cruises operates from Terminal F at Port Costa Maya, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
Puerto Costa Maya, 77976 Q.R., Mexico
MSC Cruise Costa Maya Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Costa Maya Main Line: 52 983 834-5150
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Costa Maya Port Departures
If you’re setting sail from Costa Maya, here’s what you need to know before departure:
- Check-In Time: Typically Costa Maya Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Costa Maya Port Parking: Secure parking is available at Port Costa Maya garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Costa Maya Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Costa Maya Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Costa Maya Port.
How to Contact MSC Cruise Costa Maya Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Costa Maya Port Customer Support
Port Costa Maya customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Costa Maya Port
Need to adjust your MSC cruise from Port Costa Maya? Contact:
for:
- Cabin upgrades at MSC Costa Maya terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Costa Maya
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Costa Maya cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Costa Maya Port)
MSC Costa Maya Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Costa Maya Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Costa Maya
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Costa Maya Terminal
- Efficient security & customs screening
- Costa Maya Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Costa Maya is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Costa Maya Port Terminal F ensures a smooth start to your voyage.
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FAQs on MSC Cruise Costa Maya Port
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MSC Cruise Ports Other Locations