Planning an unforgettable cruise with MSC Cruises from Port Balikpapan? Whether you’re embarking on a Caribbean adventure or returning from a dream vacation. Here, we will covers everything you need to know about the MSC Cruise Balikpapan Port, including terminal details, contact information, departures, arrivals, and more.

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Detailed About the MSC Cruise Port in Balikpapan
The MSC Balikpapan Cruise Terminal is the largest and most advanced cruise terminal in the world.
Category | Details |
---|---|
MSC Miami Cruise Terminal | Terminal F (Primary), Terminal AA (occasional overflow) |
Balikpapan Port Address | Port of Balikpapan, Kalimantan |
MSC Balikpapan Port Phone Numbers | MSC Guest Services: (877) 665-4655 Port Balikpapan: 62 542 761 234 |
Check-In Times at Balikpapan Port | 10:00 AM – 2:00 PM (varies by sailing) |
Balikpapan Port Disembarkation Times | 7:00 AM – 10:00 AM |
Balikpapan Port Parking | $22/day (covered garages adjacent to terminal) |
Terminal Facilities for MSC Cruise | Priority boarding (Yacht Club) Luggage drop-off Security screening Comfortable waiting areas ADA accessible |
Balikpapan Port Nearby Airports | Balikpapan International Airport: 15 min |
Transport Options at Balikpapan Port | Taxis/Uber/Lyft Shared shuttles Rental cars MSC transfers (bookable) |
Hotels Nearby | Balikpapan InterContinental (0.5 mi) Holiday Inn Port of Balikpapan (0.3 mi) YVE Hotel Balikpapan (0.4 mi) |
Special Services at Balikpapan Port | Wheelchair assistance Family boarding Luggage storage Customs clearance |
MSC Cruise Terminal in Balikpapan Address
MSC Cruises operates from Terminal F at Port Balikpapan, a modern and efficient terminal designed to provide a seamless boarding experience. Known for its vibrant atmosphere and smooth logistics, Terminal F ensures your journey starts and ends with ease.
Port of Balikpapan, Kalimantan
MSC Cruise Balikpapan Port Phone Number
For general inquiries, assistance, or emergencies, you can contact:
- Port Balikpapan Main Line: 62 542 761 234
- MSC Cruises Customer Service: (877) 665-4655
MSC Cruise Balikpapan Port Departures
If you’re setting sail from Balikpapan, here’s what you need to know before departure:
- Check-In Time: Typically Balikpapan Port begins around 10:00 AM – 2:00 PM (check your boarding pass for exact times).
- Boarding Process: Have your passport, boarding pass, and travel documents ready for a smooth check-in.
- Balikpapan Port Parking: Secure parking is available at Port Balikpapan garages for $22 per day (credit/debit cards only).
Pro Tip: Arrive at least 2-3 hours before departure to allow time for security and boarding.
MSC Cruise Balikpapan Arrivals Terminal
Returning passengers will disembark at Terminal F. The process is streamlined for efficiency, with luggage pickup and customs clearance well-organized.
- Balikpapan Port Disembarkation Times: Usually between 7:00 AM – 10:00 AM (varies by sailing).
- Transportation Options: Taxis, ride-sharing (Uber/Lyft), shuttles, and rental cars are available at Balikpapan Port.
How to Contact MSC Cruise Balikpapan Port?
For cruise-related questions, you can reach out via:
- Phone: (877) 665-4655 (MSC Cruises Customer Service)
- Email/Online Form: Available on MSC’s official website.
Queries Handled by Balikpapan Port Customer Support
Port Balikpapan customer support handles a wide range of queries, including:
Booking Modifications & Upgrades at Balikpapan Port
Need to adjust your MSC cruise from Port Balikpapan? Contact:
for:
- Cabin upgrades at MSC Balikpapan terminal
- Last-minute itinerary changes
- Payment adjustments before sailing
Luggage & Boarding Inquiries at Port Balikpapan
For MSC Terminal F luggage questions:
- Baggage size/weight limits (max 50 lbs)
- Lost/delayed luggage at Balikpapan cruise port
- Prohibited items list (check MSC website)
Special Assistance Requests (Balikpapan Port)
MSC Balikpapan Port offers:
- Wheelchair access at Terminal F
- Stroller rentals
- Dietary need notifications (submit pre-cruise)
- Pre-arrange services: (877) 665-4655
Balikpapan Cruise Port Parking Information
At MSC Terminal F:
- $22/day covered parking
- Credit/debit cards only
- EV charging stations available
Facilities at MSC Cruise Terminal in Balikpapan
Terminal F offers a comfortable and hassle-free experience with:
- Priority check-in for MSC Yacht Club & loyalty members
- Luggage drop-off & porter services at MSC Balikpapan Terminal
- Efficient security & customs screening
- Balikpapan Port Restrooms & seating areas
- Nearby dining & shopping options
Conclusion
Planning your MSC cruise from Port Balikpapan is easy with the right information. Whether you need booking modifications, luggage assistance, special accommodations, directions, or parking details, Balikpapan Port Terminal F ensures a smooth start to your voyage.
Some MSC Cruise Policy
FAQs on MSC Cruise Balikpapan Port
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How Do I Contact MSC Cruises about Balikpapan Port Logistics?
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