Setting sail from the vibrant Holland America Line West Palm Beach Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line West Palm Beach Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in West Palm Beach
The Holland America Line West Palm Beach Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown West Palm Beach. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port West Palm Beach (Holland America Line Terminals) |
Holland America Line West Palm Beach Port Address | Port of Palm Beach, 1 East 11th Street, Riviera Beach, FL 33404, USA |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line West Palm Beach Port Phone Number | Guest Services: 1-800-628-4771 Port West Palm Beach Main Line: 1 561-842-4201 |
West Palm Beach Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
West Palm Beach Port Nearby Hotels | InterContinental West Palm Beach (0.5 miles) Hyatt Regency West Palm Beach (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones West Palm Beach Airport – 20 min drive |
Cruise Departure Schedule | Check Port West Palm Beach Calendar for Holland America Line West Palm Beach Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in West Palm Beach Port terminal |
Holland America Line Terminal in West Palm Beach Address
Holland America Line operates from Port West Palm Beach, the “Cruise Capital of the World.” Most Holland America Line West Palm Beach Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Palm Beach, 1 East 11th Street, Riviera Beach, FL 33404, USA
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Holland America Line West Palm Beach Port Departures & Arrivals
The Holland America Line West Palm Beach Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line West Palm Beach Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line West Palm Beach arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line West Palm Beach Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line West Palm Beach Port
At the Holland America Line West Palm Beach Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at West Palm Beach Terminal
Need to adjust your Holland America Line reservation? The West Palm Beach Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from West Palm Beach Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your West Palm Beach Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at West Palm Beach Port
Start your voyage smoothly with Holland America’s streamlined boarding at West Palm Beach Port. The West Palm Beach Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the West Palm Beach Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at West Palm Beach Terminal
Holland America’s West Palm Beach Terminal offers stress-free luggage handling. Porters at the West Palm Beach Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the West Palm Beach Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the West Palm Beach Port phone number 1 561-842-4201 to arrange special requirements.
Terminal Directions & Parking at West Palm Beach Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at West Palm Beach Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the West Palm Beach Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned West Palm Beach Terminal. Rideshare users should input “Port West Palm Beach Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line West Palm Beach Terminal
The Holland America Line Terminal in West Palm Beach, located at Port West Palm Beach’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated West Palm Beach Port counters for speedy processing.
- Comfortable West Palm Beach Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- West Palm Beach Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at West Palm Beach Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line West Palm Beach Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line West Palm Beach Port
Which terminal does Holland America Line use at the Port of West Palm Beach?
Is parking available at the Port of West Palm Beach for Holland America Line passengers?
What is the address of the Holland America Line terminal at West Palm Beach Port?
How far is West Palm Beach International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from West Palm Beach Airport to the cruise port?
Are there luggage storage facilities at the Port of West Palm Beach for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in West Palm Beach?
What cruises does Holland America Line offer from the Port of West Palm Beach?
Can I modify my booking at the West Palm Beach Port terminal?
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