Setting sail from the vibrant Holland America Line Walvis Bay Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Walvis Bay Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Walvis Bay
The Holland America Line Walvis Bay Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Walvis Bay. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Walvis Bay (Holland America Line Terminals) |
Holland America Line Walvis Bay Port Address | Port of Walvis Bay, Namibia |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Walvis Bay Port Phone Number | Guest Services: 1-800-628-4771 Port Walvis Bay Main Line: 264 64 208 2111 |
Walvis Bay Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Walvis Bay Port Nearby Hotels | InterContinental Walvis Bay (0.5 miles) Hyatt Regency Walvis Bay (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Walvis Bay Airport – 20 min drive |
Cruise Departure Schedule | Check Port Walvis Bay Calendar for Holland America Line Walvis Bay Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Walvis Bay Port terminal |
Holland America Line Terminal in Walvis Bay Address
Holland America Line operates from Port Walvis Bay, the “Cruise Capital of the World.” Most Holland America Line Walvis Bay Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Walvis Bay, Namibia
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Holland America Line Walvis Bay Port Departures & Arrivals
The Holland America Line Walvis Bay Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Walvis Bay Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Walvis Bay arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Walvis Bay Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Walvis Bay Port
At the Holland America Line Walvis Bay Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Walvis Bay Terminal
Need to adjust your Holland America Line reservation? The Walvis Bay Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Walvis Bay Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Walvis Bay Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Walvis Bay Port
Start your voyage smoothly with Holland America’s streamlined boarding at Walvis Bay Port. The Walvis Bay Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Walvis Bay Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Walvis Bay Terminal
Holland America’s Walvis Bay Terminal offers stress-free luggage handling. Porters at the Walvis Bay Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Walvis Bay Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Walvis Bay Port phone number 264 64 208 2111 to arrange special requirements.
Terminal Directions & Parking at Walvis Bay Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Walvis Bay Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Walvis Bay Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Walvis Bay Terminal. Rideshare users should input “Port Walvis Bay Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Walvis Bay Terminal
The Holland America Line Terminal in Walvis Bay, located at Port Walvis Bay’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Walvis Bay Port counters for speedy processing.
- Comfortable Walvis Bay Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Walvis Bay Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Walvis Bay Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Walvis Bay Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Walvis Bay Port
Which terminal does Holland America Line use at the Port of Walvis Bay?
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What is the address of the Holland America Line terminal at Walvis Bay Port?
How far is Walvis Bay International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Walvis Bay Airport to the cruise port?
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What cruises does Holland America Line offer from the Port of Walvis Bay?
Can I modify my booking at the Walvis Bay Port terminal?
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