Setting sail from the vibrant Holland America Line Victoria BC Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Victoria BC Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Victoria BC
The Holland America Line Victoria BC Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Victoria BC. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Victoria BC (Holland America Line Terminals) |
Holland America Line Victoria BC Port Address | Port of Victoria, BC V8W 1T8, Canada |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Victoria BC Port Phone Number | Guest Services: 1-800-628-4771 Port Victoria BC Main Line: 1 250-383-8326 |
Victoria BC Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Victoria BC Port Nearby Hotels | InterContinental Victoria BC (0.5 miles) Hyatt Regency Victoria BC (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Victoria BC Airport – 20 min drive |
Cruise Departure Schedule | Check Port Victoria BC Calendar for Holland America Line Victoria BC Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Victoria BC Port terminal |
Holland America Line Terminal in Victoria BC Address
Holland America Line operates from Port Victoria BC, the “Cruise Capital of the World.” Most Holland America Line Victoria BC Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Victoria, BC V8W 1T8, Canada
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Holland America Line Victoria BC Port Departures & Arrivals
The Holland America Line Victoria BC Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Victoria BC Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Victoria BC arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Victoria BC Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Victoria BC Port
At the Holland America Line Victoria BC Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Victoria BC Terminal
Need to adjust your Holland America Line reservation? The Victoria BC Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Victoria BC Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Victoria BC Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Victoria BC Port
Start your voyage smoothly with Holland America’s streamlined boarding at Victoria BC Port. The Victoria BC Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Victoria BC Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Victoria BC Terminal
Holland America’s Victoria BC Terminal offers stress-free luggage handling. Porters at the Victoria BC Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Victoria BC Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Victoria BC Port phone number 1 250-383-8326 to arrange special requirements.
Terminal Directions & Parking at Victoria BC Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Victoria BC Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Victoria BC Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Victoria BC Terminal. Rideshare users should input “Port Victoria BC Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Victoria BC Terminal
The Holland America Line Terminal in Victoria BC, located at Port Victoria BC’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Victoria BC Port counters for speedy processing.
- Comfortable Victoria BC Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Victoria BC Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Victoria BC Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Victoria BC Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Victoria BC Port
Which terminal does Holland America Line use at the Port of Victoria BC?
Is parking available at the Port of Victoria BC for Holland America Line passengers?
What is the address of the Holland America Line terminal at Victoria BC Port?
How far is Victoria BC International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Victoria BC Airport to the cruise port?
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What amenities are available at the Holland America Line terminals in Victoria BC?
What cruises does Holland America Line offer from the Port of Victoria BC?
Can I modify my booking at the Victoria BC Port terminal?
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