Holland America Line Surabaya Port

Setting sail from the vibrant Holland America Line Surabaya Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Surabaya Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

Detailed About the Holland America Line Port in Surabaya

The Holland America Line Surabaya Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Surabaya. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.

Holland America Line Terminal in Surabaya Address

Holland America Line operates from Port Surabaya, the “Cruise Capital of the World.” Most Holland America Line Surabaya Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.

Tanjung Perak Port, Surabaya

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Holland America Line Surabaya Port Departures & Arrivals

The Holland America Line Surabaya Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:

How to Contact Holland America Line Surabaya Port?

For assistance, use these official channels:

Queries Handled at Holland America Line Surabaya Port

At the Holland America Line Surabaya Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:

Booking Modifications at Surabaya Terminal

Need to adjust your Holland America Line reservation? The Surabaya Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Surabaya Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Surabaya Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Surabaya Port

Start your voyage smoothly with Holland America’s streamlined boarding at Surabaya Port. The Surabaya Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Surabaya Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Surabaya Terminal

Holland America’s Surabaya Terminal offers stress-free luggage handling. Porters at the Surabaya Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Surabaya Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Surabaya Port phone number 62 31 329 1111 to arrange special requirements.

Terminal Directions & Parking at Surabaya Port

Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Surabaya Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Surabaya Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Surabaya Terminal. Rideshare users should input “Port Surabaya Terminal D” or “E” for precise pickup/drop-off points.

Facilities at Holland America Line Surabaya Terminal

The Holland America Line Terminal in Surabaya, located at Port Surabaya’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:

• Fast Check-In: Dedicated Surabaya Port counters for speedy processing.
• Comfortable Surabaya Port Lounges: Air-conditioned seating areas with Wi-Fi.
• Baggage Services: Porters assist with drop-off/pickup.
• Surabaya Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
• Accessibility: Wheelchair assistance & priority boarding.
• Nearby Hotels: Pre-cruise stays at Surabaya Downtown/Brickell (shuttles available).

Final Thoughts

With its prime location and hassle-free processes, the Holland America Line Surabaya Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.

FAQs on Holland America Line Surabaya Port