Setting sail from the vibrant Holland America Line Sorrento Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Sorrento Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Sorrento
The Holland America Line Sorrento Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Sorrento. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Sorrento (Holland America Line Terminals) |
Holland America Line Sorrento Port Address | Port of Sorrento, 80067 NA, Italy |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Sorrento Port Phone Number | Guest Services: 1-800-628-4771 Port Sorrento Main Line: 39 081-807-4033 |
Sorrento Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Sorrento Port Nearby Hotels | InterContinental Sorrento (0.5 miles) Hyatt Regency Sorrento (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Sorrento Airport – 20 min drive |
Cruise Departure Schedule | Check Port Sorrento Calendar for Holland America Line Sorrento Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Sorrento Port terminal |
Holland America Line Terminal in Sorrento Address
Holland America Line operates from Port Sorrento, the “Cruise Capital of the World.” Most Holland America Line Sorrento Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Sorrento, 80067 NA, Italy
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Holland America Line Sorrento Port Departures & Arrivals
The Holland America Line Sorrento Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Sorrento Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Sorrento arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Sorrento Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Sorrento Port
At the Holland America Line Sorrento Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Sorrento Terminal
Need to adjust your Holland America Line reservation? The Sorrento Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Sorrento Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Sorrento Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Sorrento Port
Start your voyage smoothly with Holland America’s streamlined boarding at Sorrento Port. The Sorrento Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Sorrento Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Sorrento Terminal
Holland America’s Sorrento Terminal offers stress-free luggage handling. Porters at the Sorrento Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Sorrento Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Sorrento Port phone number 39 081-807-4033 to arrange special requirements.
Terminal Directions & Parking at Sorrento Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Sorrento Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Sorrento Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Sorrento Terminal. Rideshare users should input “Port Sorrento Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Sorrento Terminal
The Holland America Line Terminal in Sorrento, located at Port Sorrento’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Sorrento Port counters for speedy processing.
- Comfortable Sorrento Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Sorrento Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Sorrento Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Sorrento Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Sorrento Port
Which terminal does Holland America Line use at the Port of Sorrento?
Is parking available at the Port of Sorrento for Holland America Line passengers?
What is the address of the Holland America Line terminal at Sorrento Port?
How far is Sorrento International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Sorrento Airport to the cruise port?
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What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Sorrento?
What cruises does Holland America Line offer from the Port of Sorrento?
Can I modify my booking at the Sorrento Port terminal?
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