Setting sail from the vibrant Holland America Line Sault Ste Marie Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Sault Ste Marie Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Sault Ste Marie
The Holland America Line Sault Ste Marie Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Sault Ste Marie. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Sault Ste Marie (Holland America Line Terminals) |
Holland America Line Sault Ste Marie Port Address | 326 E Portage Ave, Sault Ste. Marie, MI 49783, USA |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Sault Ste Marie Port Phone Number | Guest Services: 1-800-628-4771 Port Sault Ste Marie Main Line: 1 906 632 3366 |
Sault Ste Marie Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Sault Ste Marie Port Nearby Hotels | InterContinental Sault Ste Marie (0.5 miles) Hyatt Regency Sault Ste Marie (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Sault Ste Marie Airport – 20 min drive |
Cruise Departure Schedule | Check Port Sault Ste Marie Calendar for Holland America Line Sault Ste Marie Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Sault Ste Marie Port terminal |
Holland America Line Terminal in Sault Ste Marie Address
Holland America Line operates from Port Sault Ste Marie, the “Cruise Capital of the World.” Most Holland America Line Sault Ste Marie Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
326 E Portage Ave, Sault Ste. Marie, MI 49783, USA
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Holland America Line Sault Ste Marie Port Departures & Arrivals
The Holland America Line Sault Ste Marie Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Sault Ste Marie Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Sault Ste Marie arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Sault Ste Marie Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Sault Ste Marie Port
At the Holland America Line Sault Ste Marie Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Sault Ste Marie Terminal
Need to adjust your Holland America Line reservation? The Sault Ste Marie Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Sault Ste Marie Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Sault Ste Marie Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Sault Ste Marie Port
Start your voyage smoothly with Holland America’s streamlined boarding at Sault Ste Marie Port. The Sault Ste Marie Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Sault Ste Marie Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Sault Ste Marie Terminal
Holland America’s Sault Ste Marie Terminal offers stress-free luggage handling. Porters at the Sault Ste Marie Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Sault Ste Marie Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Sault Ste Marie Port phone number 1 906 632 3366 to arrange special requirements.
Terminal Directions & Parking at Sault Ste Marie Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Sault Ste Marie Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Sault Ste Marie Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Sault Ste Marie Terminal. Rideshare users should input “Port Sault Ste Marie Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Sault Ste Marie Terminal
The Holland America Line Terminal in Sault Ste Marie, located at Port Sault Ste Marie’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Sault Ste Marie Port counters for speedy processing.
- Comfortable Sault Ste Marie Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Sault Ste Marie Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Sault Ste Marie Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Sault Ste Marie Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Sault Ste Marie Port
Which terminal does Holland America Line use at the Port of Sault Ste Marie?
Is parking available at the Port of Sault Ste Marie for Holland America Line passengers?
What is the address of the Holland America Line terminal at Sault Ste Marie Port?
How far is Sault Ste Marie International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Sault Ste Marie Airport to the cruise port?
Are there luggage storage facilities at the Port of Sault Ste Marie for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Sault Ste Marie?
What cruises does Holland America Line offer from the Port of Sault Ste Marie?
Can I modify my booking at the Sault Ste Marie Port terminal?
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