Setting sail from the vibrant Holland America Line Santarem Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Santarem Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Santarem
The Holland America Line Santarem Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Santarem. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Santarem (Holland America Line Terminals) |
Holland America Line Santarem Port Address | Port of Santarém, PA 68005-390, Brazil |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Santarem Port Phone Number | Guest Services: 1-800-628-4771 Port Santarem Main Line: 55 93-3523-1140 |
Santarem Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Santarem Port Nearby Hotels | InterContinental Santarem (0.5 miles) Hyatt Regency Santarem (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Santarem Airport – 20 min drive |
Cruise Departure Schedule | Check Port Santarem Calendar for Holland America Line Santarem Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Santarem Port terminal |
Holland America Line Terminal in Santarem Address
Holland America Line operates from Port Santarem, the “Cruise Capital of the World.” Most Holland America Line Santarem Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Santarém, PA 68005-390, Brazil
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Holland America Line Santarem Port Departures & Arrivals
The Holland America Line Santarem Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Santarem Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Santarem arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Santarem Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Santarem Port
At the Holland America Line Santarem Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Santarem Terminal
Need to adjust your Holland America Line reservation? The Santarem Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Santarem Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Santarem Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Santarem Port
Start your voyage smoothly with Holland America’s streamlined boarding at Santarem Port. The Santarem Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Santarem Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Santarem Terminal
Holland America’s Santarem Terminal offers stress-free luggage handling. Porters at the Santarem Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Santarem Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Santarem Port phone number 55 93-3523-1140 to arrange special requirements.
Terminal Directions & Parking at Santarem Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Santarem Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Santarem Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Santarem Terminal. Rideshare users should input “Port Santarem Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Santarem Terminal
The Holland America Line Terminal in Santarem, located at Port Santarem’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Santarem Port counters for speedy processing.
- Comfortable Santarem Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Santarem Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Santarem Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Santarem Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Santarem Port
Which terminal does Holland America Line use at the Port of Santarem?
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How far is Santarem International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Santarem Airport to the cruise port?
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What transportation options are available from the airport to the Holland America terminal?
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What cruises does Holland America Line offer from the Port of Santarem?
Can I modify my booking at the Santarem Port terminal?
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