Setting sail from the vibrant Holland America Line Santa Cruz de la Palma Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Santa Cruz de la Palma Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Santa Cruz de la Palma
The Holland America Line Santa Cruz de la Palma Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Santa Cruz de la Palma. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
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Official Port Name | Port Santa Cruz de la Palma (Holland America Line Terminals) |
Holland America Line Santa Cruz de la Palma Port Address | Port of Santa Cruz de La Palma, 38700, Spain |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Santa Cruz de la Palma Port Phone Number | Guest Services: 1-800-628-4771 Port Santa Cruz de la Palma Main Line: 34 922-41-41-50 |
Santa Cruz de la Palma Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Santa Cruz de la Palma Port Nearby Hotels | InterContinental Santa Cruz de la Palma (0.5 miles) Hyatt Regency Santa Cruz de la Palma (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Santa Cruz de la Palma Airport – 20 min drive |
Cruise Departure Schedule | Check Port Santa Cruz de la Palma Calendar for Holland America Line Santa Cruz de la Palma Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Santa Cruz de la Palma Port terminal |
Holland America Line Terminal in Santa Cruz de la Palma Address
Holland America Line operates from Port Santa Cruz de la Palma, the “Cruise Capital of the World.” Most Holland America Line Santa Cruz de la Palma Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Santa Cruz de La Palma, 38700, Spain
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Holland America Line Santa Cruz de la Palma Port Departures & Arrivals
The Holland America Line Santa Cruz de la Palma Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Santa Cruz de la Palma Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Santa Cruz de la Palma arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Santa Cruz de la Palma Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Santa Cruz de la Palma Port
At the Holland America Line Santa Cruz de la Palma Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Santa Cruz de la Palma Terminal
Need to adjust your Holland America Line reservation? The Santa Cruz de la Palma Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Santa Cruz de la Palma Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Santa Cruz de la Palma Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Santa Cruz de la Palma Port
Start your voyage smoothly with Holland America’s streamlined boarding at Santa Cruz de la Palma Port. The Santa Cruz de la Palma Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Santa Cruz de la Palma Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Santa Cruz de la Palma Terminal
Holland America’s Santa Cruz de la Palma Terminal offers stress-free luggage handling. Porters at the Santa Cruz de la Palma Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Santa Cruz de la Palma Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Santa Cruz de la Palma Port phone number 34 922-41-41-50 to arrange special requirements.
Terminal Directions & Parking at Santa Cruz de la Palma Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Santa Cruz de la Palma Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Santa Cruz de la Palma Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Santa Cruz de la Palma Terminal. Rideshare users should input “Port Santa Cruz de la Palma Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Santa Cruz de la Palma Terminal
The Holland America Line Terminal in Santa Cruz de la Palma, located at Port Santa Cruz de la Palma’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Santa Cruz de la Palma Port counters for speedy processing.
- Comfortable Santa Cruz de la Palma Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Santa Cruz de la Palma Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Santa Cruz de la Palma Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Santa Cruz de la Palma Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Santa Cruz de la Palma Port
Which terminal does Holland America Line use at the Port of Santa Cruz de la Palma?
Is parking available at the Port of Santa Cruz de la Palma for Holland America Line passengers?
What is the address of the Holland America Line terminal at Santa Cruz de la Palma Port?
How far is Santa Cruz de la Palma International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Santa Cruz de la Palma Airport to the cruise port?
Are there luggage storage facilities at the Port of Santa Cruz de la Palma for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Santa Cruz de la Palma?
What cruises does Holland America Line offer from the Port of Santa Cruz de la Palma?
Can I modify my booking at the Santa Cruz de la Palma Port terminal?
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