Setting sail from the vibrant Holland America Line Saint John NB Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Saint John NB Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Saint John NB
The Holland America Line Saint John NB Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Saint John NB. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Saint John NB (Holland America Line Terminals) |
Holland America Line Saint John NB Port Address | Port of Saint John, NB E2L 4Y9, Canada |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Saint John NB Port Phone Number | Guest Services: 1-800-628-4771 Port Saint John NB Main Line: 1 506-636-5657 |
Saint John NB Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Saint John NB Port Nearby Hotels | InterContinental Saint John NB (0.5 miles) Hyatt Regency Saint John NB (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Saint John NB Airport – 20 min drive |
Cruise Departure Schedule | Check Port Saint John NB Calendar for Holland America Line Saint John NB Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Saint John NB Port terminal |
Holland America Line Terminal in Saint John NB Address
Holland America Line operates from Port Saint John NB, the “Cruise Capital of the World.” Most Holland America Line Saint John NB Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Saint John, NB E2L 4Y9, Canada
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Holland America Line Saint John NB Port Departures & Arrivals
The Holland America Line Saint John NB Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Saint John NB Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Saint John NB arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Saint John NB Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Saint John NB Port
At the Holland America Line Saint John NB Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Saint John NB Terminal
Need to adjust your Holland America Line reservation? The Saint John NB Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Saint John NB Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Saint John NB Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Saint John NB Port
Start your voyage smoothly with Holland America’s streamlined boarding at Saint John NB Port. The Saint John NB Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Saint John NB Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Saint John NB Terminal
Holland America’s Saint John NB Terminal offers stress-free luggage handling. Porters at the Saint John NB Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Saint John NB Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Saint John NB Port phone number 1 506-636-5657 to arrange special requirements.
Terminal Directions & Parking at Saint John NB Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Saint John NB Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Saint John NB Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Saint John NB Terminal. Rideshare users should input “Port Saint John NB Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Saint John NB Terminal
The Holland America Line Terminal in Saint John NB, located at Port Saint John NB’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Saint John NB Port counters for speedy processing.
- Comfortable Saint John NB Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Saint John NB Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Saint John NB Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Saint John NB Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Saint John NB Port
Which terminal does Holland America Line use at the Port of Saint John NB?
Is parking available at the Port of Saint John NB for Holland America Line passengers?
What is the address of the Holland America Line terminal at Saint John NB Port?
How far is Saint John NB International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Saint John NB Airport to the cruise port?
Are there luggage storage facilities at the Port of Saint John NB for Holland America cruises?
What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Saint John NB?
What cruises does Holland America Line offer from the Port of Saint John NB?
Can I modify my booking at the Saint John NB Port terminal?
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