Setting sail from the vibrant Holland America Line Rio Grande Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Rio Grande Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Rio Grande
The Holland America Line Rio Grande Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Rio Grande. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Rio Grande (Holland America Line Terminals) |
Holland America Line Rio Grande Port Address | Porto do Rio Grande, RS 96200-000 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Rio Grande Port Phone Number | Guest Services: 1-800-628-4771 Port Rio Grande Main Line: 55 53 3233 6000 |
Rio Grande Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Rio Grande Port Nearby Hotels | InterContinental Rio Grande (0.5 miles) Hyatt Regency Rio Grande (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Rio Grande Airport – 20 min drive |
Cruise Departure Schedule | Check Port Rio Grande Calendar for Holland America Line Rio Grande Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Rio Grande Port terminal |
Holland America Line Terminal in Rio Grande Address
Holland America Line operates from Port Rio Grande, the “Cruise Capital of the World.” Most Holland America Line Rio Grande Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Porto do Rio Grande, RS 96200-000
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Holland America Line Rio Grande Port Departures & Arrivals
The Holland America Line Rio Grande Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Rio Grande Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Rio Grande arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Rio Grande Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Rio Grande Port
At the Holland America Line Rio Grande Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Rio Grande Terminal
Need to adjust your Holland America Line reservation? The Rio Grande Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Rio Grande Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Rio Grande Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Rio Grande Port
Start your voyage smoothly with Holland America’s streamlined boarding at Rio Grande Port. The Rio Grande Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Rio Grande Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Rio Grande Terminal
Holland America’s Rio Grande Terminal offers stress-free luggage handling. Porters at the Rio Grande Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Rio Grande Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Rio Grande Port phone number 55 53 3233 6000 to arrange special requirements.
Terminal Directions & Parking at Rio Grande Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Rio Grande Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Rio Grande Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Rio Grande Terminal. Rideshare users should input “Port Rio Grande Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Rio Grande Terminal
The Holland America Line Terminal in Rio Grande, located at Port Rio Grande’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Rio Grande Port counters for speedy processing.
- Comfortable Rio Grande Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Rio Grande Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Rio Grande Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Rio Grande Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Rio Grande Port
Which terminal does Holland America Line use at the Port of Rio Grande?
Is parking available at the Port of Rio Grande for Holland America Line passengers?
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Does Holland America Line offer transfers from Rio Grande Airport to the cruise port?
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What cruises does Holland America Line offer from the Port of Rio Grande?
Can I modify my booking at the Rio Grande Port terminal?
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