Setting sail from the vibrant Holland America Line Picton Port? Known for its seamless boarding, top-tier service, and modern facilities, this port ensures your cruise begins with ease. Whether you need the Holland America Line Picton Port address, terminal details, departure schedules, or contact information, this page covers everything for a stress-free embarkation.

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Detailed About the Holland America Line Port in Picton
The Holland America Line Picton Port is one of the busiest and most well-equipped cruise terminals in the world. Located in the heart of downtown Picton. Whether you’re preparing for embarkation or planning a pickup, here’s everything you need to know.
Category | Details |
---|---|
Official Port Name | Port Picton (Holland America Line Terminals) |
Holland America Line Picton Port Address | Port of Picton, 7220 |
Primary Terminals | Terminal D & Terminal E (Confirm your assignment before arrival) |
Holland America Line Picton Port Phone Number | Guest Services: 1-800-628-4771 Port Picton Main Line: 64 3-520 3111 |
Picton Port Parking Facilities | On-site garages at Terminals D/E ($22/day) Off-site lots with shuttles (cheaper rates) |
Baggage Handling | Tagged luggage drop-off at terminal entrance Porter assistance available ($5-$10 tip customary) |
Accessibility Services | Wheelchair assistance Priority boarding for passengers with disabilities Accessible restrooms & seating |
Picton Port Nearby Hotels | InterContinental Picton (0.5 miles) Hyatt Regency Picton (0.7 miles) Free shuttle services from some hotels |
Transportation Options | Taxis/Uber/Lyft pickup zones Picton Airport – 20 min drive |
Cruise Departure Schedule | Check Port Picton Calendar for Holland America Line Picton Port departures |
Arrival Procedures | Disembarkation starts at 7:30 AM typically Customs clearance required Luggage pickup in Picton Port terminal |
Holland America Line Terminal in Picton Address
Holland America Line operates from Port Picton, the “Cruise Capital of the World.” Most Holland America Line Picton Port departures dock at Terminal D or Terminal E, both offering efficient check-in and spacious waiting areas.
Port of Picton, 7220
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Holland America Line Picton Port Departures & Arrivals
The Holland America Line Picton Port is a bustling hub for both departures and arrivals, offering smooth transitions for travelers embarking on or returning from their cruise adventures. Here’s a detailed look at what to expect:
Departures | Arrivals |
Check your boarding pass or the Holland America website for exact Holland America Line Picton Port departures times. Arrive 2-3 hours before sailing for smooth check-in and security. | Disembarkation typically begins early morning. The Holland America Line Picton arrivals terminal (usually D/E) will be noted in your voyage details. Luggage pickup and customs are streamlined for efficiency. |
How to Contact Holland America Line Picton Port?
For assistance, use these official channels:
Contact | Details |
---|---|
Holland America Line Headquarters | Seattle, WA |
Holland America Line Phone Number | 1 (877) 932-4259 |
Holland America Line Email | guestrelations@hollandamerica.com |
Holland America Line Official Website | https://www.hollandamerica.com/en/us |
Queries Handled at Holland America Line Picton Port
At the Holland America Line Picton Port, a wide range of passenger services and queries are handled to ensure a smooth embarkation and disembarkation experience. Here’s the most common queries and services addressed at the terminal:
Booking Modifications at Picton Terminal
Need to adjust your Holland America Line reservation? The Picton Terminal staff can assist with last-minute changes, though it’s best to contact Holland America directly at +1 (877) 932-4259 before arrival. For sailings from Picton Port, name changes, cabin upgrades, or cancellation requests should be handled at least 48 hours pre-departure. Always verify your updated booking confirmation to ensure your Picton Terminal assignment (typically Terminal D or E) remains correct.

Boarding & Check-In Assistance at Picton Port
Start your voyage smoothly with Holland America’s streamlined boarding at Picton Port. The Picton Terminal check-in process opens 4 hours before departure – arrive early with your passport, boarding pass (printed or digital via the Navigator App), and credit card. Priority boarding is available for suite guests and Club Orange members at Terminal D/E. Staff at the Picton Port counters can assist with special needs, family groups, or documentation questions.

Luggage & Accessibility Services at Picton Terminal
Holland America’s Picton Terminal offers stress-free luggage handling. Porters at the Picton Port entrance (tip $5-$10 per bag) will tag and deliver your checked bags to your stateroom by evening. For accessibility needs, the Picton Terminal provides wheelchair assistance, priority elevator access, and dedicated check-in lines. Notify Holland America at booking or call the Picton Port phone number 64 3-520 3111 to arrange special requirements.
Terminal Directions & Parking at Picton Port
Navigating to your ship is simple: Holland America primarily uses Terminal D/E at Picton Port (1015 N America Way). Drivers will find clearly marked parking garages adjacent to the Picton Terminal ($22/day, credit cards only). For drop-offs, follow the “Cruise Departures” signs to your assigned Picton Terminal. Rideshare users should input “Port Picton Terminal D” or “E” for precise pickup/drop-off points.
Facilities at Holland America Line Picton Terminal
The Holland America Line Terminal in Picton, located at Port Picton’s Terminals D and E, is designed to offer a smooth and comfortable experience for cruise passengers. Here’s a detailed look at the facilities you can expect:
- Fast Check-In: Dedicated Picton Port counters for speedy processing.
- Comfortable Picton Port Lounges: Air-conditioned seating areas with Wi-Fi.
- Baggage Services: Porters assist with drop-off/pickup.
- Picton Port Parking: Secure garages near Terminals D/E (book ahead for discounts).
- Accessibility: Wheelchair assistance & priority boarding.
- Nearby Hotels: Pre-cruise stays at Picton Downtown/Brickell (shuttles available).
Final Thoughts
With its prime location and hassle-free processes, the Holland America Line Picton Port ensures your voyage starts flawlessly. Whether you’re departing or arriving, knowing the terminal details, contact info, and facilities removes guesswork.
FAQs on Holland America Line Picton Port
Which terminal does Holland America Line use at the Port of Picton?
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What is the address of the Holland America Line terminal at Picton Port?
How far is Picton International Airport from the Holland America Line terminal?
Does Holland America Line offer transfers from Picton Airport to the cruise port?
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What transportation options are available from the airport to the Holland America terminal?
What amenities are available at the Holland America Line terminals in Picton?
What cruises does Holland America Line offer from the Port of Picton?
Can I modify my booking at the Picton Port terminal?
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